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Order 3697134

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The Exchange

I sent an e-mail about this issue but I thought I would post here as well (since I also sent an e-mail on Wednesday, haven't heard back, and the order will be cancelled on Sunday if no action is taken).

I have gotten 8 e-mails telling me my payment method is declined. My payment method is "store credit" and I am showing credit in excess of what the total cost of the order is.

Help?

Thanks,
Kevin Willis
Customer Service Representative

Hello Belafon,

I did some fighting with the order and I got it to use your credit instead of trying to charge a card. I am not sure why it was refusing to use the store credit. It has a different order number now, 3727661. The warehouse has shipped it and it is on it's way to you.
The Exchange
Diego Valdez wrote:

Hello Belafon,

I did some fighting with the order and I got it to use your credit instead of trying to charge a card. I am not sure why it was refusing to use the store credit. It has a different order number now, 3727661. The warehouse has shipped it and it is on it's way to you.

Thanks, Diego.

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