Vilkas Seastrider |
Hello,
I recently attempted to purchase some of the pathfinder promotional posters and have run into a strange issue during checkout. As I go to confirm order and click place order, it keeps cycling me back to my payment regardless of what I seem to do. I've tried multiple forms of payment as well and it has yet to fix the situation.
Sharaya Customer Service Representative |
Hi Vilkas Seastrider,
It looks like your card is being declined. The system should be providing that feedback, but unfortunately that seems to be a new bug that needs to be fixed.
The cards have been declined with the message "General decline of the card. No other information provided by the issuing bank." Unfortunately, I don't have any more information than that about why it's getting declined.
If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya