Order 3538129

[sanwah68]

In the gap between ordering and fulfillment, it looks as if the dice in this order have become a backordered item.

Could you please split them to my sidecart and add the Dragon's Demand Campaign Cards to my pending subscription order (Order 3527777).

Regards

Sandra

[sanwah68]

Actually, can you just cancel the dice please, but still add the cards to my subscription order. Thanks.

[Sharaya]

It looks like the dice are available for your order (on backorder for orders placed after yours). It looks like they just had some trouble combining correctly (sometimes that happens if they are the last of an item in the warehouse and something goes to backorder/unavailable...the system gets a little confused).

Anyway, I am seeing inventory for your dice in the system. For the moment, I have moved them (and the cards) to the subscription order.
If you do want the dice cancelled for sure, just confirm that. (I don't want to cancel them without confirmation, since doing that would free up the inventory for another order).

[sanwah68]

Sharaya,

If the dice are still available for my order, then I am happy with what you have done.

Sandra

[Sharaya]

Hi Sandra,

Thanks for the update! Sounds good! You should get an updated order confirmation email soon.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya