Order #3521330 - Backorder?


Customer Service


Hi, folks.

I ordered a Combat Pad to ship with my AP subscription. It's now showing as backordered, and it's holding up the shipment.

Would you be able to push that item back onto my sidecart for next month and ship the AP now?

Thanks!

Customer Service Representative

Hi Haladir,

Thanks for bringing that to our attention. I'm kind of surprised it was able to move out of the sidecart. I have moved it back to your sidecart for after we have more available. You should get an updated order confirmation email. I'll make sure the AP goes out as soon as possible.

If we can help with anything else, please let us know.

Thanks!
~Sharaya


Thanks!

Just to mention: This item was NOT listed as backordered when I added it to my sidecart on April 4th.

Customer Service Representative

Sorry for any confusion with that! Thanks for mentioning that. I'll pass that information along to the people that need to know.

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