Odd credit card charge


Customer Service

Shadow Lodge

Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

Just had my card charged for $19.05 (around$14 US) but I have no recollection of actually buying something of that value, plus I normally set everything to ship with my subscriptions and they aren't set to go until next week. I know it's not a particularly significant amount but can you please tell me what it was? It went out approx April 3rd my time, so around April 2nd in the US I think. Thank you for your time.

Paizo Employee Customer Service Representative

Hi there, Cat-thulhu!

It looks like that was an authorization for your preorder of "Path of Villains" in order #3303638. If you'd like to have the print version go with your subscriptions rather than by itself, I can move it into the sidecart and reverse the authorization. Otherwise, it should be ready to go on it's own.

Please reply to confirm what you would like to do and I'll get it taken care of right away. As always, don't hesitate to let me know if there area any other questions I can help you out with.

Thanks!
Katina

Shadow Lodge

Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

Yeah send it with my subs. I like to keep most of my stuff with the subs since it saves on postage to the merry old land of Aus. Thanks, as always, for the fast response. Pleasure dealing with you.

Paizo Employee Customer Service Representative

Alrighty, I've put it into your sidecart and you should see it kick out towards the end of this week when we start generating orders. If you get your order email and the book isn't in there, let me know and I will give it a stern talking to.

Thanks!
Katina

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