Looking to suspend my subscription.


Customer Service


Now that Adventure Pack 6 for the Skulls and Shackles Adventure Card Game is on it's way I would like to suspend my Adventure Card Game subscription for one shipment.

I only want it suspended for the next shipment which is the The Wrath of the Righteous Base Set and Add-on Deck (due to ship in May 2015) and then resumed so I get Adventure Deck 2 in that series (due to ship in June 2015).

If customer service has any questions please let me know. Thank you.

~d

Customer Service Ray of Funshine

Hi Daevv,

To skip the Base Set, We'll need to actually cancel the subscription (otherwise, the system will still try to generate the base set). Then you can then resubscribe with the next one you are interested in.

We will be attaching the Base Set/Character Add-On Deck promo cards to the Character Add-On Deck, rather than the Base Set, because we understand shipping for the Base Set is cost prohibitive for international subscribers.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya


The shipping on the base set was the reason I wanted to suspend the subscription. If I can get the Add On deck and promos minus the Base Set then the subscription can stay active.

Thanks.
~d

Customer Service Ray of Funshine

The option to restart with just the Character Add-On Deck should be available in the system closer to the release of Wrath of the Righteous. You should be able to resubscribe starting with that one when that is an option. (Again, it has to actually be cancelled before the Base Set, otherwise, it will still try to add the Base Set).

If we can help with anything else, please let us know.

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