Okay, I was confused when the Ranzak promo stayed in my sidecart instead of shipping with my subscriptions, but I assumed that was intentional for some reason, and it would ship next month.
But I just got an email that it's shipping separately now, with shipping charges attached, and that it's too late to change this.
I really hope that last bit isn't true - nearly doubling the cost with shipping charges isn't what I put it in the sidecart for. Can you catch this one and ship it with next month's subscriptions instead?
Thanks for letting us know about this. I've sent you an email with some additional information.
Thanks!
Sharaya
Thanks, Sharaya. I got the email, and I appreciate the quick response and resolution!