Order Number 3179191

[Dex-Dynamo-V4]

Good Morning -

Order Number 3179191 is missing in action.

Thanks for your help, have a good day.

J. Dennis

[Sharaya]

Morning!

It looks like this has an estimate of 7 to 11 business days in transit. Today would be the 11th business day, so it may still arrive today. Additionally, some international orders experience longer delays though customs that may take it beyond our initial estimate. I would probably give this another week or so to arrive before I started worrying about it.

If it hasn't arrived by Friday the 25th, please let us know, and we'll see what we can do to assist you further. In the meantime, If it doesn't show up today or tomorrow, you may want to check with your local post office or customs office to see if they have anything for you.

Thanks!
Sharaya

[Dex-Dynamo-V4]

Hello -

No package Thursday or Friday.

I will stop at the local Post Office on Monday and ask if they have a package for me . . .

I will keep you posted.

Thanks for your help.

[Dex-Dynamo-V4]

Hello -

My Paizo packaged arrived today . . .

I do have one small problem.

The " Turanil - Elf Male Paladin " Reaper Bones miniature has short shot / production damage to his cloak under the sword arm.

If you would like, I can send a picture of the problem.

Thanks for your help.

J. Dennis

[Sharaya]

Awesome! Glad to hear it made it to you!

Please do send a picture so we can pass it along to quality control and look into this further.

Thanks!
Sharaya

[Dex-Dynamo-V4]

Hello -

I have taken 3 pictures and will email them to customer service.

I'm not sure how to add pictures to this thread.

I'll check back here to see what is the next step, as I'd like a replacement miniature.

Thanks.

J. Dennis

[Sharaya]

I've followed up on your email.

Thanks!
Sharaya