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I got an email saying there was a "transaction declined" message for the payment authorization.
Checking my banking website, it currently shows the order amount on current cycle authorizations.
I recently changed my address with the bank, and I'll update my billing address accordingly. Can you guys verify if it authorized correctly on your end?
It looks like it was declined by our system because it did not pass the address verification check done by our credit card processing system.
What you are seeing on your account at this point, is not a full charge, but an authorization that will expire from your account because it will not be used to create the charge from when this order is shipped, as this particular authorization is linked to a declined transaction. For more information about how our billing works, feel free to read this FAQ.
Please double check the billing address on file with your bank compared to the billing address on your Paizo.com account. If you are having trouble updating the address (the system has been a little buggy about new address creation), feel free to email us the correct address at customer.service@paizo.com and we should be able to update it from our side of the system.
If you have any further questions or concerns, please let us know.
Thanks!
Sharaya
Thanks for emailing us your address. It looks like everything is good to go now!
If we can help with anything else, please let us know.
Thanks!
Sharaya