Just want to make sure this one is on track. The payment method was declined, and I had it retried the same day. It should have taken, but I don't see funds taken out of my account. If I need to do anything else, please notify.
Customer Service Dire Care Bear Manager
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It good to go, though, we do anticipate shipping subscription orders this month will take a bit more time than usual. You can follow along with the November shipping thread for updates.
Excellent, and that is completely understandable. Thank you, Sara.
So I've been fairly patient, but this has yet to arrive. Tracking information shows no information after it arrived in Detroit three weeks ago.
I'm sorry to hear that! That definitely looks like it is well beyond delivery estimates. I've set up replacements for them and you should get an order confirmation email soon.
No worries. I'm more concerned that my post office is doing something screwy than that you guys might have forgotten me. Just bringing it to attention.
Alright, so the resent package arrived today. It contained Valley of the Brain Collectors, Plunder and Peril, and the Giant Hunter's Handbook.
The first two are correct, but the Giant Hunter's Handbook is wrong. I already got that book in my December books. The book should have been the Ranged Tactics Toolbox. The invoice said Ranged Tactics as well. I think it must have been mispacked.
I don't want Ranged Tactics to be sent out as a separate shipment, that's silly to waste shipping on. If possible, I would like it sent with my January subscription books?
Also, is there any way to return the extra copy of Giant Hunter's Handbook to you, or is that just a wash?
No apologies necessary, Sara Marie, things happen. Especially during holidays. Thank you for making it right.
Got my package today with all books involved. Thanks Paizo!
Great! Glad to hear everything made it well this time!