In that order I noticed something weird. The into the haunted forest module which was sitting in my sidecart for many months got added in this order but then it got cancelled (as far as I can tell), why is that?
Hi Leo,
From what I can tell, it looks like it had some various inventory issues/confusion. It looks like it finally ended up getting cancelled by the cancelbot, after a recent round of warehouse inventories.
Sorry for any confusion or inconvenience!
If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya
Hi Leo,
From what I can tell, it looks like it had some various inventory issues/confusion. It looks like it finally ended up getting cancelled by the cancelbot, after a recent round of warehouse inventories.
Sorry for any confusion or inconvenience!
If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya
So was the inclusion of the module in my order a mistake or the removal?
Customer Service Representative
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Hi Leo,
It looks like the inclusion was the mistake. Our system thought that the product was available and placed it into the order, before realizing that it should not have been in there. I"m sorry for the confusion that this may have caused, but everything should be all sorted now.
Please let me know if there are any other questions I can help out with.
Thanks!
Katina