The Block Knight |
Good afternoon,
I have two concerns that I'd like addressed:
1) So my order (5356136) is marked complete and has been for some time now, but I never received my order. Apparently it shipped on the 31st and should only have taken 6 to 11 business days to arrive. We're on day 15. Now, that's not too overdue as of yet and wouldn't normally be a huge concern for me except that the dang package isn't traceable which gives me some cause for concern and brings me to my other point.
2) Is this a new thing for Paizo, permanently, going forward? This is the first time I've ever had a package from you guys that I couldn't track and its the first time I've ever seen "Mail Innovations International" as the shipping company. It's certainly not a case of the old shipper (UPS) not delivering to my neck of the woods since I live on the east coast of North America, which is reasonably populated last time I checked. So, is this change in shippers permanent? 'Cause I feel like if it is and Paizo's gone with a shipping company that doesn't allow for package tracking then I'm just going to keep having this problem in the future since I live in an apartment building. I really would like to keep giving my money to Paizo directly - I buy a couple big bulk purchases from you guys each year, despite it costing me almost 85% more than what it would cost if I either bought local or Canadian online. I'm willing to take the bigger hit on shipping and customs duty just so I can be sure that Paizo gets my money directly. I really love you guys and want to keep giving you my direct business but I'm worried that the non-tracking shipper situation just won't be reliable in the long-term.
Thank you in advance and your time taken to read this message is appreciated!
Cheers,
The Block Knight