
Rmohrfun |
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From Paizo's perspective, I understand some of the points made here, that financially it is a challenge to devout a full resource to being a gaming Czar/Tsar. That said from a customer's perspective, me and some of the rest of us, this is a tough nut to swallow.
We spend a good amount of money, and our time to read and understand the rule books to play something (fun) and get very little support from Paizo. Here is the bottom line. Paizo win's the contest against other gaming systems through player adoption. Part of player adoption is engagement with the community, regardless of how rage-induced some of the community can be.
I sent an email to Paizo support asking a question and they told me to post it here and get the communities take. That was a bit frustrating. This had to do with my Druid and Handwraps. Would any of you want to write another post about that?
Bottom line, PF2 is not a perfect product and requires support. Some of that support we can get here but there are times that the community can be a rough place to get guidance and support.
I think at a minimum Paizo could respond to a post and say they will look into it, just show they ARE LISTENING. Gather internally and discuss it and then post something back in a couple of weeks.
In my opinion, Paizo should not have created PF2 without creating a plan to support the product; (and still my opinion) otherwise you will bleed customers that bought your product based on prior experience of playing and enjoying your games and now are just left "stranded" with practically zero support.