Haos51's page

Same day.

Second full business day with no fix.

I'm very certain I know what the problem is. The sendmail protocol in the backend code is using the wrong port and/or URL. They need to change those values and redeploy the code to the web server. If so, the delay is their development life cycle of developer to release.

Interesting, I think I heard from a friend who was theorizing on what it could be so since you both got the idea I'm going to also assume it to be truth, I only wish we were given more of a direct response, or at least a time for when it should be fixed by..

My ticket was at 2:10 PM 7/11/2022 so not long but I really don't want to wait any longer.

I was wondering if I could get some help to log into my normal account. I am a subscriber and was looking forward to going over the Dark Archives today but for whatever reason I was unable to log in to my account using my normal password, I thought I might of forgotten my password so I tried using the recovery password option and have yet to receive a email about it, ended up trying a couple of time as well as going through my email to no success. I tried to call or find the specific forum to put this under only to find out that the former wasn't a option due to people working remotely and the later was gone a long time ago, to which I would reccomend updating the help page to reflect that as I was so confused at why it wasn't correct.

I did manage to send a email to the official customer service using the email connected with my account in question but it's been over an hour but I haven't heard anything as of yet. All I need is the password reset to go through and I'm golden, can someone please help me, or tell me what I got to do to get proper help? At this point I feel lost.