Checkout weirdness

[Mark L. Crowell]

Was trying to place an order for the Pathfinder society face cards, and a couple PFS scenarios to run this month... only to find it wasn't applying the subscriber discount, even though i was having it shipped with my subscription. Is something wonky or did i click something wrong when trying to checkout....

[Katina Davis]

Hello Mark,

Most likely, it is our system being grumpy. We have been having some issues with discounts recently, so I've adjusted the prices manually and you should be able to submit your order now. Just in case the prices revert once you submit the order, you can let me know and I can always refund you the difference.

Please let me know if there are any further questions or concerns that you may have, and I"ll be more than happy to help.

Thanks!
Katina

[Mark L. Crowell]

sadly prices reverted as soon as i hit show cart... It wouldn't even last long enough for me to get to the checkout process.

[Katina Davis]

Hmmm, I was afraid that might happen. :-/

Unfortunately, it may not do much for me to change the prices before the order is submitted, since it will probably do the same thing. If you'd like to submit the order, you would be charged for the PDFs immediately, and then I could refund you the difference and make sure that the cards are the correct price, since that charge will only be finalized once the cards are processed for shipping. Let me know if that works, and then I can take care of that as soon as you've submitted it.

Thanks!
Katina

[Mark L. Crowell]

very well.

Order 3571873
has been placed.

[Mark L. Crowell]

if it would be easier just to do the difference as store credit that would be fine by me as well.

[Katina Davis]

Hello Mark,

Thanks for your response! I've corrected the price on the PDFs, and refunded the difference ($1.20) back to your account in store credit. Then I've made sure to change the price on the Face Cards as well.

I noticed that the Face Cards went into your sidecart, rather than into their own order. Was your intention to have them sent out with your next round of subscriptions, or would you rather have them sent right away? If you need them moved, just let me know.

Thanks again for your patience with this! If there is anything else I can do to assist, don't hesitate to ask.

Thanks!
Katina

[Mark L. Crowell]

I prefer them sent with the subscriptions, so that is perffect.

[Katina Davis]

Great, then you should be all set! Just let me know if you need assistance with anything else.