Apparent problem with order # 3241727

[Morgan Boehringer]

Hi folks,

After placing this order I received an email telling me:

"We do not have a payment method on file for this order. Please take a moment to add a payment method to this order at your My Payment Methods page."

The interesting this is that after making this subscription order I successfully used the same payment method to gift a copy of the ACG to a forum-poster - Paizo Order # 3241736‏.

The email suggests I:

"Please take a moment to add a payment method to this order at your My Payment Methods page."

But the My Payment Methods page still has the same payment method I used for both these orders listed, and only has an option to change this payment method.

Can you clarify what is wrong with the payment method I used successfully after this Order could not be processed?

Thank you for your time,

Morgan

[Erik Keith]

Thanks for letting me know about this Morgan,

I was able to bypass the error in our system that was causing this to happen, and we should have your order processed and shipped as soon as possible. :)

- Erik Keith

[Morgan Boehringer]

Thanks for the update Erik!!!