Cancellation of subscriptions


Customer Service

Shadow Lodge

Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

Is it possible to suspens a subscription without cancelling it? If so, for how long and how does this work?

If I can not suspend these subs I will unfortunately need to cancel some of them at the current time for finacial reasons. Hopefully I can resume at a later date.

Can you please suspend/cancel the following subs associated with my account:

Pathfinder modules
Pathfinder player companion
Pathfinder/Gamemastery cards
Pathfinder/Gamemastery Maps

This is a sad day for me. I know I'll be adding the odd thing periodically from these anyway. If I can rearrange my finances can I resume these subs or do I simple start a new sub for each line?
Thanks

Dark Archive Customer Service Representative

I have suspended the above subscriptions and you should be receiving a confirmation email shortly. Just let us know when you want to resume these subscriptions, and we'll add any missed items to your sidecart—it's an all-or-nothing deal when you resume a suspended subscription, so make sure you keep an eye on the Product Schedule.

If you would like to cancel instead, just let me know.

~Justin Riddler
Customer Service

Shadow Lodge

Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

Quick questions - If I cancel the lines indicated will I lose the discount I get on my subscriptions at the moment?
Is that discount linked to my AP subscription?
Aside from the free PDF do I lose any other benefit by cancelling these lines?
I assume I can resume a subscription by simply re-subscribing?

If cancelling causes me no losss other than the free pdf then in light of the mammoth upscale of the mini lines I think I would like to cancel these subs and just pick and choose what I want when they release. Can you also cancel my Pawns subscription. This is a sad day indeed.
Thanks.

Dark Archive Customer Service Representative

Each subscription has it's own benefits:

Modules, Maps, & Player Companion subscriptions include a free PDF of the product.

While the Cards subscription is a 20% discount off the retail price of subscription-spawned Pathfinder Cards, and 15% off of all other Gamemastery/Pathfinder Cards (excluding backorders) previously released along that subscription line that are purchased on Paizo.

The Pathfinder Advantage discount is linked to the Adventure Path subscription.

Canceling a subscription causes you to lose any benefits listed on the subscription page for that subscription. For Modules, Maps, & Player Companion, this is the Free PDF; for Cards, this is the discount listed above.

You may resume a canceled subscription at any time by re-signing up from the subscriptions' product page. You may resume with either the latest released product, or with the next upcoming product. Any discounts related to a subscription do not become active again until after the selected subscription item ships.

I have canceled your Pawns Subscription and you should be receiving a confirmation email shortly. Let me know if you would like to cancel any other subscriptions.

~Justin Riddler
Customer Service

Shadow Lodge

Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

Thanks Justin. I think I will cancel the following and pick up items as I want them (which may simply lead to renewing the subs)

Pathfinder modules
Pathfinder player companion
Pathfinder/Gamemastery Maps

I'll leave my cards subscription in light of the latest 3 sets announced - these look unmissable.
Thanks Again.

Dark Archive Customer Service Representative

I have canceled these subscriptions and you should be receiving a confirmation email shortly. Your cards subscription is currently still suspended. Just let us know when you would like to resume it.

~Justin Riddler
Customer Service

Community / Forums / Archive / Paizo / Customer Service / Cancellation of subscriptions All Messageboards
Recent threads in Customer Service