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Alright, please link to that confirmation, because, with all due respect, that's a pretty hefty accusation.
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I'm unable to view birdsite due to PTSD. What's going on?Taking a look at Jessica's new Twitter...
Which Jessica? There have been a few with Paizo :)
But as to the rest of your post, yes. I had that stance earlier that there should be a dedicated Community Manager with a crack Mods team. But I was told that would never happen because of money, soooo *sad face* le sigh.
The infamous one. Linkified here. It is a long read but she isn't saying anything I am not agreeing with on this one.
https://twitter.com/SecretGamerGrrl/status/1461187885785309184
Go to Very Informational Opinion.
Click the Show Thread under Jessica Price's post.
I will poorly sum it up.
Jessica is responding to the current transphobia on the Paizo Forums and goes into quite the opinionated piece as to why she thinks it flourishes, not just here but in general.
It comes down to a company not investing in Community Management and hiring experts in that field. If you want to build an inclusive community you need experts on the dog whistles and not allow any form of hate and harassments to flourish.
She then goes on to talk about the prioritys of Customer Service vs Community Management and how CS is based on providing quality service to a customer to maintain each individual customer and do what they can to keep them happy.
While Community Management, if done well, is about having a vision for what type of community you want to maintain, in this case an inclusive one, and not allow any distractions from that goal. Which means amplifying the marginalized and making them feel not only welcome and heard but safe.
Removing anyone who doesn't help build that community, within reason. Meaning if someone is a flat out troll? Get rid of them. If someone is learning the nuances and is doing it in good faith? Educate and give...
Yeah she has it right on this topic.
As on the Tonya thing, I've avoided commenting on that one since I don't know them personally very well besides that as someone who has taken part in organized play I've seen them come up often in blog posts and in online conventions. I don't really want to get into personal opinions because they are highly speculative so it would be more akin to gossip than anything based on facts.
Like only thing I know for sure is that based on info, Tonya wanted current role that was created for her, Sara Marie had disagreement on something with her and then Sara Marie got fired and Diego thinks that was unfair. Besides that all I would say would be based on personal bias. Like I would like to assume there wasn't some sort of petty long run rivalry between the two, but I have no basis on that either way besides "Geez, I hope people really don't do that in real life". But I also find it hard to believe that Sara Marie got fired for "good reason" either. So as result all takes on this subject I could make are based on my personal impression on what they are like as person(which honestly isn't much besides "they seem overworked" while trying to ask them questions in AMAs) so I prefer not to just speculate
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Alright, please link to that confirmation, because, with all due respect, that's a pretty hefty accusation.
To clarify, Tonya lobbied for and was given the Director of Customer Service and Community position. This was in effect a demotion for Sara. A few weeks later Sara was fired by Tonya. I quit when she was fired.
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Alright, please link to that confirmation, because, with all due respect, that's a pretty hefty accusation.To clarify, Tonya lobbied for and was given the Director of Customer Service and Community position. This was in effect a demotion for Sara. A few weeks later Sara was fired by Tonya. I quit when she was fired.
Alright, that's pretty dire, if true. Since it comes from a former employee, who I have to presume is very unhappy with his former place of work, I'm going to have to take it with a grain of salt, though, since Tonya can't possibly publicly defend herself against that accusation, due to professional and legal reasons (i.e. as a moderator and employee of Paizo she cannot have a public fight with Diego on the forums). The presumption of innocence is very important to me.
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The presumption of innocence is very important to me.
Luckily, we're not in a court of law.
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While we always have to guard against blindly believing everything a former Paizo employee might say because of personal bias, so far Diego’s description seem to be right on the money and does not paint a very flattering picture of how the incident with Sara Marie played out nor the way forum moderation was being managed by the new Director of Community.