Order# 19929624


Customer Service


Apparently I should see a pending order in my subscriptions for the April releases and side cart items. I do not. I have not received an email stating that the order has been charged or sent. I have also chosen UPS as the delivery option and I haven’t received a confirmation email with tracking.

I assume that my order hasn’t been processed like it should have been along with everyone else’s two days ago.

Customer Service Representative

Hi CryAxe!

So sorry about this little mixup. I've got your order on our warehouse's list to be shipped today, and I've waived the fee for you. Let us know if anything else comes up.

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