I wanted to order some back issues and get them shipped to Japan, but I cannot find shipping rates anywhere on the website. With shipping, a Dragon subscription is basically double the US cost for me. Is it the same for back issues, basically double the list price to get my total with shipping...? Can anyone let me know or point me in the right direction? Thanks in advance...
Our customer service folks can get the shipping amount for you.
Just email customer.service@paizo.com and provide the list of items and your shipping address.
Our customer service folks can get the shipping amount for you.
Just email customer.service@paizo.com and provide the list of items and your shipping address.
That's really poor. Shipping costs (especially outside the states since it is often the larger part of the cost!) should be automatically calculated, or at least estimated in some way. Almost every other website in the world does this; why don't you?
Senior Software Developer
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That's really poor. Shipping costs (especially outside the states since it is often the larger part of the cost!) should be automatically calculated, or at least estimated in some way. Almost every other website in the world does this; why don't you?
You can also get shipping rates by putting items in your cart and proceeding to checkout.
Actually I have emailed customer service about this a couple of times and received no response.
As for just proceeding to checkout, that's fine, but I never get a shipping cost up to the point it asks for a credit card number. Now some places have LARGE international fees on top of standard international shipping fees. At that point what might have been pretty reasonable could no longer be worth it.
That's really poor. Shipping costs (especially outside the states since it is often the larger part of the cost!) should be automatically calculated, or at least estimated in some way. Almost every other website in the world does this; why don't you?
Sorry for the confusion. We do.
If you add the items to the cart, and proceed through the checkout process to the Order Confirmation Page, you can view the shipping amount for your address.
I suggested contacting customer service under the assumption that BlueMonkey does not have a credit card number to enter and therefore cannot reach the confirmation page.
kind regards,
-rob
Sorry for the confusion. We do.
If you add the items to the cart, and proceed through the checkout process to the Order Confirmation Page, you can view the shipping amount for your address.
I suggested contacting customer service under the assumption that BlueMonkey does not have a credit card number to enter and therefore cannot reach the confirmation page.
kind regards,
-rob
Thanks Rob, simple but helpful. Problem solved. I guess I need to be a bit more trusting... Though it might help if their was some international shipping rates info printed somewhere on the website other than the final confirmation page of checkout. Just an idea.
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Chief Technical Officer
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...it might help if their was some international shipping rates info printed somewhere on the website other than the final confirmation page of checkout. Just an idea.
The problem is that we don't know how much shipping on a given order will be until we know what you're buying (which tells us size and weight) and where it's shipping to (which tells us what shipping methods are available). There's enough complexity that it doesn't make for a simple easy-to-read table.
We have discussed the possibility of displaying the shipping cost in the cart - it could only be shown if you're logged in and have already set up a default shipping address, though. There's a strong probability we'll do this sometime soon.
-Vic.
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