problem with subscription


Customer Service


Pathfinder Roleplaying Game Charter Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

it must be a problem with my subscription because I recently renewed my dragon and dungeon subscriptions and the website until yesterday pointed that I have 13 remaining issues of my dungeon magazines, which was correct but now it´s only 12. The subscription page says that the last dungeon sent is 136 (which I have to receive yet) and that number is my 11th issue of my first year subscription. What happens with my 12th issue? I expect this problem solved soon. Thanks for the answer in advance

Paizo Employee Director of Sales

Daniel Gago wrote:
it must be a problem with my subscription because I recently renewed my dragon and dungeon subscriptions and the website until yesterday pointed that I have 13 remaining issues of my dungeon magazines, which was correct but now it´s only 12. The subscription page says that the last dungeon sent is 136 (which I have to receive yet) and that number is my 11th issue of my first year subscription. What happens with my 12th issue? I expect this problem solved soon. Thanks for the answer in advance

Daniel,

We processed addresses for the next issue (#137) of Dungeon Magazine this week. You are right, issue #136 was the 11th issue of your previous subscription, and issue #137 is the final issue of your previous subscription. As we have processed your address, you are going to receive this issue and it has been marked off of your subscription. Therefore your previous subscription has expired, your 12 issue renewal has been activated, and you have 12 issues remaining.

Issue #137 will be shipping to subscribers on 6/20/06.

Community / Forums / Archive / Paizo / Customer Service / problem with subscription All Messageboards
Recent threads in Customer Service