|Cap'n Yesterday, FaWtL Tourism|
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Vanykrye wrote:how polluted is this river? Would the phone climb out of the river as a sentient being wanting to serve you?
I'm on call right now. I'm about to throw my phone into the Illinois River. I might have sounded a bit...penile...by the end of this, but I've had it.
Me: IT, this is Vany.
User: Hi Vany!
User: What do you need from me?
Me: How about your name?
User: Oh! (Name)
Me: And what is the issue?
User: I need to log into my phone...
User: I don't know my extension or the password.
Me: ...I don't know it either...
User: (rudely) Well why not? Aren't you IT?! What am I supposed to do? How am I supposed to log into my phone?!
Me: If you aren't able to remember your own phone number I suggest you talk to your supervisor.
*hang up on user*
This is the emergency line. It's meant for major outages, like entire departments or offices are down. They have been informed of this many, many times, yet they persist. Supervisors out of three offices just default to "call this number" rather than go through the right procedures. I'm absolutely done with waking up to my phone ringing at 2:30 in the morning because of a printer jam in Atlanta GA.
It's right in the name, the Illinois River, of course the phone is climbing out of the river an unholy abomination.