Digital Content

Hello Customer Support,

Sorting of content to locate what I want to download no longer works.

Clicking sort by date fails.

Clicking one of the sidebar filters ( starfinder, for example ) also fails to filter down to starfinder content I've purchased.

Here's what I see, when I choose 'starfinder society' as a filter:

Pathfinder Roleplaying Game (OGL) Beta Release
Pathfinder Roleplaying Game (OGL) Beta Release
Pathfinder Companion: Legacy of Fire Player's Guide (OGL)
Shadowrun 3rd Edition Gamemaster's Screen
Pathfinder Paper Minis Instructions
Pathfinder Roleplaying Game Conversion Guide (OGL)
Pathfinder Roleplaying Game: Bonus Bestiary (OGL)
Pathfinder Player Companion: Orcs of Golarion (PFRPG)
Pathfinder Adventure Path: Carrion Crown Player's Guide (PFRPG)
Pathfinder Adventure Path #43: Haunting of Harrowstone (Carrion Crown 1 of 6) (PFRPG)
Pathfinder Adventure Path #43: Haunting of Harrowstone (Carrion Crown 1 of 6) (PFRPG)
Pathfinder Society Roleplaying Guild Guide
Pathfinder Society: GM Star Reward Chronicle Sheets
Pathfinder Society: GM 101
Pathfinder Society: GM 201
Pathfinder Campaign Setting: Pathfinder Society Field Guide (PFRPG)
Pathfinder Campaign Setting: Pathfinder Society Field Guide (PFRPG)
Pathfinder Roleplaying Game Bestiary (OGL)
Pathfinder Roleplaying Game Bestiary (OGL)
Pathfinder Roleplaying Game Bestiary (OGL)
Pathfinder Roleplaying Game Bestiary (OGL)
Pathfinder Roleplaying Game Core Rulebook (OGL)
Pathfinder Roleplaying Game Core Rulebook (OGL)
Pathfinder Roleplaying Game Core Rulebook (OGL)

( the multiples are for 'one file per chapter', 'full', etc. )

Is this a known issue?

I've noticed that with my digital content as well. The filters are massively misbehaving.

Hi folks,

This is an issue that's a bit more in our tech team's field, so I've moved this thread to Website feedback. Please let them know if you are still experiencing this issue.

Thanks!

Regrettably, these are known issues.

The filters are unreliable, and the sorting does not work.

I am sorry about the inconvenience.

Trying to find something in my downloads is like trying to find a needle in a haystack. It truly sucks! At least the old system I could find what I was looking for.

Trying to find something in my downloads is like trying to find a needle in a haystack. It truly sucks! At least the old system I could find what I was looking for.

I don't use the my downloads, I find the item in the store, and on that page under the description are some tabs, I click on the download tab, and download from there (note, I haven't downloaded anything since the site redeisgn, so not actually sure this still works)

I came looking for "whats up with the filters" in downloads - this is pretty terrible - and if it's not going to be fixed (soon) might save some people a lot of headaches to simply remove the filters so (like me) customers don't spend a lot of time trying to figure out what is wrong. I would debate that not having a feature is more acceptable than claiming to have a feature and it not work.

Another point to call out, as food for thought, missing this feature is a bane to your most loyal customers with potentially hundreds of downloads....especially the ones that sign up for the automatic subscriptions and maybe only download when needed since they have the physical books.

I would like to see the filter / Tag feature put to a high priority I have over 1000+ things in my downloads and trying to sort it is a priority for me when I am trying to figure out what I own, what have I downloaded.

Finding stuff in my downloads is a nightmare.

#VCproblems

I know I have everything that you have ever released digitally, but finding it can be frustrating as heck. Working filters would make me a happier VC.

Not that I'm not already plenty happy... but I do need to find the things I own.

Hugs,
Hmm