Pathfinder Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
The title says it all. I was quite happy DHL Express.
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Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Huh, just noticed that as well. They better provide tracking, that is very important to me.
I will have to wait and see how FedEx handles shipping costs, DHL has always double charged me. I pay once when I order on paizo's store and then DHL makes me pay the exact same amount again when I recieve th package. I've show the delivery agent my purchase showing that I've paid shipping already and they simple say that they can't turn it over to me unless I pay again.
Obviously this isn't something the delivery agent can solve but their customer support has been less than helpful as well. This isn't just with paizo products but with anything that ships to me with DHL.
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Oh, I've gotten extra charges (from customs, they say) as well. We'll have to see how FedEx handles things. Again, what I absolutely want is tracking and at least DHL Express had that well handled.
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I believe the main reason was because of costs! A lot of our customer base was being overcharged, and that's just not ok. We're still working on the best shipper for everyone, so you may see changes like this along the way!
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Oh, I don't mind the cheaper shipping (I was quite surprised at only 30 dollars for 3 hardcover books). I just absolutely want tracking on my shipment. ^^
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magnuskn wrote: Oh, I don't mind the cheaper shipping (I was quite surprised at only 30 dollars for 3 hardcover books). I just absolutely want tracking on my shipment. ^^ It should also have tracking, but I cannot confirm that, which is why I didn't say anything! I'm pretty sure it does though!
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Maya Coleman wrote: magnuskn wrote: Oh, I don't mind the cheaper shipping (I was quite surprised at only 30 dollars for 3 hardcover books). I just absolutely want tracking on my shipment. ^^ It should also have tracking, but I cannot confirm that, which is why I didn't say anything! I'm pretty sure it does though! I'll update when the items ship. BTW, thank you for your hard work here, Maya, I'm sure the last two days have been very trying.
Pathfinder Adventure, Adventure Path, Starfinder Adventure Path Subscriber
Interesting, I still appear to be on DHL. Got a confirmation from them earlier today
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