wrong order received, Paizo Order #36318261


Customer Service


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Hello, I was happy to finally receive my order today, Paizo Order of Lost Omens: Ancestry Guide. I was shocked to find the order was incorrect. I was sent the Starfinder RPG book. I want my actual order. How do I proceed to get this fixed?
Thanks

Customer Service Representative

Derrick K wrote:

Hello, I was happy to finally receive my order today, Paizo Order of Lost Omens: Ancestry Guide. I was shocked to find the order was incorrect. I was sent the Starfinder RPG book. I want my actual order. How do I proceed to get this fixed?

Thanks

Hi!

I am so sorry you were sent the incorrect book! I have set up a replacement to be shipped out to you as soon as possible. The new order is 36394727 and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further :)

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