
Sam Phelan Customer Service Representative |

The following information, including dates and expected products, is what we currently estimate and may change.
New Physical Product Releases in April
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path: #141: Last Watch (Tyrant's Grasp 3 of 6)
•Pathfinder Campaign Setting: Concordance of Rivals
•Pathfinder Player Companion: —
•Pathfinder Maps: Flip-Tiles: Dungeon Vaults Expansion
•Pathfinder Roleplaying Game: —
•Pathfinder Modules: —
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: —
Starfinder Products
•Starfinder Adventure Path: #15: Sun Divers (Dawn of Flame 3 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Starfinder Pawns: Signal of Screams Pawn Collection
•Starfinder Maps: —
•Non-subscription Paizo Products•
•Starfinder Beginner Box
•Pathfinder Flip-Mat Classics: Deep Forest
•Subscription Product by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —
•Non-subscription Product by other Publishers•
•Miniatures: —
•Authorization (Order Spawning) Date: Thursday, April 4th
•Begin Shipping Estimate: Monday, April 8th
•End Shipping Estimate: Friday, April 19th
•Street Date for Paizo Products: Wednesday, April 24th
Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.

Pigraven |

I see Ruins of Lastwall is still listed in my April Subs, but not listed here. Any changes to status on that?
I just received confirmation from Sam that the Ruins of Lastwall set has been pushed back to May. Despite it currently showing a mid-April release, orders for the case won't spawn until the May spawning period.

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2 people marked this as a favorite. |

Hey folks,
We just went through our small test batch to make sure that everything looks ok, and it seems like we should be good to let this report loose. We'll give you updates as we can, and pop back in to let everyone know when it's finished. Just let us know if you have any questions in the meantime. Thanks!

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The report finished up last night, so everybody with an order should have received a confirmation email. If you did not receive an email or if something on your email looks incorrect, please let Customer Service know so we can take a look at it.
We plan to start shipping on Monday, once we're fairly confident we've taken care of any cancellations or changes that need to be done first. Please let us know if you have any questions in the meantime. Thanks, and have a great weekend!

Jam412 |

Weird question. Is it too late to add to my order? I'm like 9 bucks away from $10 off of my shipping and it seems silly to not just pick up a set of dice or something. Thanks!

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Weird question. Is it too late to add to my order? I'm like 9 bucks away from $10 off of my shipping and it seems silly to not just pick up a set of dice or something. Thanks!
That's a good question, Jam412! The answer is: no, it's not too late... yet. When you receive your order generation email, that's just to let you know that your order is pending shipment. In the case of subscriptions, we try to get those out to folks on Thursday or Friday, and we don't start shipping until the following Monday. Before we start shipping, we try to check for any emails/voicemails/forum posts where folks have asked us to modify their order or subscription.
You can request changes to your order up until you receive the shipping confirmation, which should say something along the lines of "Your order #XXXXXXX is about to ship". While those emails have a date range, that's more to indicate the shipping range for subscriptions, rather than your order specifically. Once you receive that email, it means that your order has been processed and can no longer be altered. As long as you contact us and we can get to your request before you receive that email, we should be able to assist you!
TL;DR - No problem! Just let us know what you want to add before we ship the order, and we'll be happy to help you out.
As a side note: for folks who put any items into their sidecart AFTER they receive the order generation email for that month, those items will stay in the sidecart until the following month. If you'd like them moved into a currently pending order, you'll have to let us know before the order is shipped.

Pigraven |

Since the thread isn't up yet, it must be next week.
Also, Marco Massoudi said in a miniatures related thread that shipping is supposed to start on Monday, May 13th.
Thanks for the quick reply.
I assume, too, that it's next week at some point. I also saw Marco's post. But that original Miniatures blog was from March 5th; non-mini enthusiasts wouldn't have reason to check it on May 2nd. Also, as helpful with information as Marco is, he's not an official Paizo member. I don't doubt him, given that he likely got the answer personally from here or somewhere else. But I would hope we'd get an official shipping thread sometime soon. Something from the company itself, given that we are talking about time-sensitive information regarding their products.