Salazar's page

Hi! I've suspended your order until October 1st, 2021; if that date isn't far out enough, let me know and we can go from there!

Ok. Sorry, I was thinking it was already October. Can you delay it until Oct 23. Everything should be fixed by then.

Can you delay this order until the end of the month. Unexpected expenses came up.

Salazar wrote:

My Starfinder Tech Revolution had some misprinted and wrinkled pages. Page twenty was doubled lettering overlapping and part of 21 is the same. 21 had wrinkles in it which probably caused the misprint. Can I get a replacement in my next order? Photos available if needed.

Thanks.

Hi,

Do you mind sending over any email with all of this info along with the photos to customer.service@paizo.com so we can take a look?

I just sent the photos. Thanks.

My Starfinder Tech Revolution had some misprinted and wrinkled pages. Page twenty was doubled lettering overlapping and part of 21 is the same. 21 had wrinkles in it which probably caused the misprint. Can I get a replacement in my next order? Photos available if needed.

Thanks.

Could you please remove Pathfinder Spell Cards: Advanced Player's Guide from my order? Thanks.

I thought the Spell Cards were not part of the Subscription line. The other sets from the core rulebook were not part of the line.

My copy of Starfinder Adventure Path #35: Merchants of the Void was miscut. Multiple pages are still fastened together with the trim off and were bent into the book damaging others. Can I get a replacement copy? Photos available on request. Thanks.

My Pathfinders Battle Order should have been $403.92 according to my Order History receipt. However, my card was charged $498.95.

Order 29835012 which was another Pathfinders Battle Order was $117.14 which matches what my card was charged.

Issue has been corrected.

My Pathfinders Battle Order should have been $403.92 according to my Order History receipt. However, my card was charged $498.95.

Order 29835012 which was another Pathfinders Battle Order was $117.14 which matches what my card was charged.

My Pathfinders Battle Order should have been $403.92 according to my Order History receipt. However, my card was charged $498.95.

Order 29835012 which was another Pathfinders Battle Order was $117.14 which matches what my card was charged.

Hello Salazar,

Thank you for letting us know! I have create da replacement order for the Lost Omens Character Guide. You should soon receive a confirmation email for this order shortly. If you have any questions or concerns, please let us know.

Do you want the World Guide returned?

On this order, I had ordered a Lost Omens Character Guide for a friend. However, the shipment had the wrong book. What I recieved was the Lost Omens World Guide.

My Pathfinder Battles shipment can be shipped anytime. I have moved the funds to my checking account.

Hi Salazar,

I have gone ahead and issued you a replacement under order 7962896. You should have received a confirmation email. Please let me know if you have any other questions or concerns!

I see it has been added to my subscription order instead of shipping on its own. Can it be boxed because I think being loose in simply the foam peanuts is what got it smashed?

Hi Salazar,

I'm so sorry your miniature came broken. It looks like we do have a Pathfinder Battles - Ruins of Lastwall: Pharasma mini available I am able to send you a replacement - is it alright for me to go ahead and send a complimentary replacement your way?

Yes. If you have a replacement, that would be fine. I just assumed you didn't have any because of the store listing. I haven't ordered one from anywhere else yet.

I ordered the Pathfinder Battles—Ruins of Lastwall: Pharasma miniature and it was in this shipment. It arrived smashed. Every piece was broken off the base. I see there are no more available. Can I just get a refund or credit on my next order and I'll order one from somewhere else? If you need a picture, I'll send one by e-mail.

Can the backordered items in my shipment be sent in the next order? My card was authorized Jul 3rd and my subscription order still hasn't shipped. People who are not even subscribers have already received their order of Pathfinder 2.

Could you check and see which items are causing the backorder status on my shipment and place them in the next one. I would like to get my 2e items at the least.

My subscription Order 7916623 has not processed yet. I tried to use a new payment method, but it is still showing the old card. Can you check on this? Thanks.

Two of my cards in the PACG core set I received were stuck together. Can I get replacements? The cards were Bodyguard Ally and Gozreh's Growth blessing.

Could you remove this item from my sidecart? Thanks.

The Lord of the Rings LCG: Watcher in the Water Adventure Pack

Could you please remove this item from my sidecart? Thanks.

Arkham Horror: The Dirge of Reason Hardcover

Could you remove the 4 Starfinder miniature sets from this current order? Had some unexpected expenses and will try and order them later.

Hello Salazar,

It appears that the order in question did not process because there was no payment method applied to the order. Your default payment method somehow became unset, and the order couldn't process without an applied payment method. I have chosen what appears to be your most recently used Payment Method and applied it to the order.

Please give the confirmation email I have sent you a look and let me know if a different payment method should be used. Once I have your confirmation we will be sure to get the order out ot you promptly. Thank you!

The credit card in my profile is the correct one. Thanks.

Could you check on Order 5384444? It has not processed yet. Thanks.

Could you please remove Hour of the Huntress from my sidecart? Thanks.

My August order has not shipped yet. It was generated back on Aug 14th.

Order 5294812

My July subscription order has not shipped yet.

The Order# is 5202763

My July subscription order has not shipped yet.

Please remove this item from my sidecart.

Arkham Horror LCG: The Labyrinths of Lunacy Scenario Pack

This order is incorrect. Several items on it I have already received in May.

I believe it is this charge.

Thu, May 24, 2018 Shipped package Edward S Maynard
Visa **** **** 2965 $78.50

It is not showing a package number shipped with this charge, but I have already received these items (but have not got the PDF yet)

1) Pathfinder Adventure Path #130: City in the Lion's Eye (War for the Crown 4 of 6)

2) Pathfinder Adventure Card Game: Ultimate Intrigue Add-On Deck

3) Pathfinder Player Companion: Blood of the Ancients

4) Pathfinder Worldscape Humble Bundle One-Shot Comics

5) Starfinder Flip-Mat: Starship, The Sunrise Maiden

6) Pathfinder Flip-Mat: Carnival

This item is showing up in my sidecart. However, I have already received my case for my subscription. Could you please remove it?

Pathfinder Battles—Jungle of Despair Case

For some reason, most of my April subscription items have been moved to my sidecart I've Received my Pathfinder Minis case, but that is all I have received of my April list. When will these items ship?

Could you please remove the following item from my sidecart? Thanks.

Arkham Horror LCG: The Path to Carcosa Expansion

When I received my Starfinder Core Rulebook, the back cover had a large rip in it. Can I get a replacement? Pictures on request.

Hello Salazar,

I have moved the items to your sidecart. The issue is due to your subscriptions not having a payment method attached to them. When you were trying to submit the order it was not seeing a payment method and was not letting the order go through. I see 2 payment methods on your account and I can attach one to your subscriptions so it doesn't cause a problem in August, but I will need to know which one. You can let me know which by emailing customer.service@paizo.com or giving us a call at 425-250-0800 between 10am and 5pm pacific time, Monday through Friday. You should also be able to attach it yourself if you prefer on your My Subscriptions page.

I've removed a card so you can attach the one that is still there.

When I try to order the items currently in my cart, the order never completes. I've been having this issue for a while. Could you complete this order and ship with my subscriptions. Thanks.

Hello Salazar,

I'm sorry to hear you were having trouble with the website. I have submitted the order for you and you should be able to see the items in your sidecart now.

I only need one each of these 2 items. They are in my sidecart twice.

Arkham Horror LCG: Blood on the Altar Mythos Pack
Arkham Horror LCG: Undimensioned and Unseen Mythos Pack

Whenever I try to place an order, it never completes. Instead, when I click Place Your Order, the boxes disappear, but the order never completes.

Could you cancel the Arkham Horror card game from my Sidecart? I got it for Christmas. Thanks.

Hi Salazar,

I'm sorry to hear that! I've added replacements to your sidecart. And please do email us some pictures.

Thanks!
~Sharaya

Pictures were sent with the same header as this post.

Two of my items from this order have miscut pages.

The damaged items are:
Pathfinder Roleplaying Game: Villain Codex
Pathfinder Player Companion: Blood of the Beast

Photos are available on request.

Could you hold Pathfinder—Worldscape #2 to ship with my next regular order? It is silly to pay almost $4.00 shipping for 1 comic.

Could you check and see if my Pathfinder Battles Subscription is set to 1 or 2 cases? If it is 2, please set it to 1. I only wanted 2 of the last case.

Hello Salazar,

It looks like when you tried to move the items out of your sidecart they got stuck trying to get into an order. I have given them a nudge all the way in. You will be receiving an email confirmation, please look it over and let me know if any changes need to be made.

Please remove the two Rifts books from my order. I'm waiting to see if they are going to release the revised conversion book 2.

Why is my current order including subscription items in my sidecart rather than in an order?

While checking my side cart out, I accidently deleted it. Can my October order be checked on.

Why is my current order including subscription items in my sidecart rather than in an order?

This has been done.

Thanks!
~Sharaya

Are you sure it has been removed? It is still showing in my sidecart.

Please remove the regular edition of Curse of the Crimson Throne from my side cart. I've upgraded to the Limited Edition.

I can't seem to find any information on the Savage Worlds Rifts release date. Anyone have a clue about this?

Digital copies of the Players Guide and GM Guide have already been sent to Kickstarter backers. Print copies from the Kickstarter are estimated to be released in Nov 2016. Wide release would presumably be shortly after.