Paizo Top Nav Branding
  • Hello, Guest! |
  • Sign In |
  • My Account |
  • Shopping Cart |
  • Help/FAQ
About Paizo Messageboards News Paizo Blog Help/FAQ

Pathfinder Roleplaying Game


Starfinder


Pathfinder Society


Pathfinder Adventure Card Game

Art Submissions

Art submissions should be sent to artsubmissions@paizo.com.


Webstore Coordinator

Posted September 15, 2016

Lead role for the operations of the paizo.com online retail store. This job requires coordination of a fast paced e-commerce operation. In addition to keeping the daily operations running smoothly and stepping in as needed to make sure they remain so, the Webstore Coordinator will also assist in the continued growth of the website and the implementation of new product lines and sales programs. The perfect candidate will be a proven self-starter with fastidious attention to detail, ability to juggle multiple tasks simultaneously, as well as succeed without supervision.

Responsibilities

  • Evaluates feasibility of new products to be placed on the paizo.com webstore
  • Ensures that all products are appropriately categorized and contain necessary information (such as images and descriptions)
  • Key role in improving the customer shopping experience on the paizo.com webstore
  • Lead role in managing the Consignment relationships, including contracts, in-coming products, and dispute coordination
  • Places supply orders and monitors inventory levels of products
  • Works closely with our Customer Service and Warehouse teams to ensure timely fulfillment of paizo.com orders and proper communication to uphold exceptional customer service
  • Enables the implementation of paizo.com sales and promotions on the web store
  • Will be expected to implemented tools and process to track sales data, goal performance, and general reporting of the paizo.com webstore
  • Creates newsletters and promotional mailings highlighting products on the paizo.com webstore
  • Authors regular blogs to highlight upcoming Paizo, third-party, and other gaming products
  • Will be expected to evaluate and implement general process improvements over the longer-term

Qualifications

  • 2-3 years of experience in eCommerce
  • 2-3 years of experience in customer service
  • Ability to use basic HTML and having basic image manipulation/Adobe Photoshop skills will be necessary for curating products on the paizo.com webstore
  • Excellent written and verbal communication skills required
  • Ability to maintain a professional and enthusiastic attitude when dealing with customers, contributors, distributors, and suppliers, even in high stress or otherwise difficult situations
  • Ability to work proactively and take initiative in a fast-moving environment
  • Ability to create and maintain processes in response to rapidly changing goals
  • Ability to collaborate with stakeholders and other teams within the company
  • Ability to interact with distributors and suppliers productively
  • Some college course work or equivalent experience a plus
  • Background in tabletop gaming a plus

Interpersonal Contacts

Contacts are made both inside and outside the organization. Internal contacts frequently include the operations team (including the Customer Service and Warehouse staff), Software Development team, and Paizo management. External contacts include consignors, customers, distributors, fellow retailers, and game industry manufacturers. This job requires the qualified candidate to be the focal point for many of the integral relationships between paizo.com and the rest of the gaming industry.

Job Conditions

  • Office located in Seattle, Washington area (any relocation expenses are the responsibility of the applicant)
  • Normal office and warehouse working conditions
  • Job might require hours that exceed 8 hours per day and/or 40 hours per week
  • Job will require rapid adaptation to the large workload and the ability to juggle multiple tasks simultaneously

Job Benefits

  • Salary to be determined based upon applicant experience
  • Fully paid medical, dental and vision plan for employee and immediate family
  • Generous vacation, sick leave, and personal days provided
  • Access to the company 401k plan
  • Yearly bonuses based upon company performance
  • Employee discount on paizo.com
  • Copies of all products produced by Paizo

Submit your resume to jobs@paizo.com.


Technology Manager

Posted September 1, 2016

Be part of the team sustaining one of the most popular RPGs in the world, along with a host of other exciting products. The Technology Manager will manage the execution of Paizo's overall internet operations strategy. This includes managing people and processes in the development, quality assurance, and systems administration staff. This individual will motivate and lead while ensuring day-to-day activities and quality standards are on track to fulfill goals as set by the Executive Management Team.

Responsibilities

  • Manages software development, quality assurance, and systems administration staff.
  • Acts as liaison for technology-related issues for the rest of the company.
  • Maintains and improves software development lifecycle as well as Agile, SCRUM, and Kanban processes.
  • Manages active software development and internet operations projects and maintenance activities.
  • Ensures compliance with quality standards through requirements gathering and code review.
  • Ensures compliance with PCI-DSS standards, authors and updates procedure documentation as required.
  • Provides reasonable estimate of time and material costs required to complete goals outlined by the Executive Management Team.
  • Manages relationships with external IT vendors.

Qualifications

  • 3–5 years experience as Technology or Development Manager.
  • 3–5 years of project management experience.
  • Solid understanding of SOA principles, experience in architecture, or providing feedback on architectural design.
  • Ability to work proactively and take initiative in a fast-moving environment.
  • Ability to create and maintain processes in response to rapidly changing goals.
  • Ability to collaborate with stakeholders on other teams in the company.
  • Bachelor’s degree in computer science or equivalent experience a plus.
  • Software development experience a plus.
  • Familiarity with Java development a plus.
  • Familiarity with .Net development a plus.
  • Familiarity with Amazon AWS a plus.
  • Background in tabletop gaming a plus.

Job Benefits

  • Fully paid medical and dental plans for employee and immediate family
  • Generous vacation, sick leave, and personal days provided
  • Access to the company 401k plan with employer matching
  • Yearly bonuses based upon company performance
  • Employee discount on paizo.com
  • Copies of all products produced by Paizo

Submit your resume to jobs@paizo.com.


©2002–2016 Paizo Inc.®. Need help? Email customer.service@paizo.com or call 425-250-0800 during our business hours: Monday–Friday, 10 AM–5 PM Pacific Time. View our privacy policy. Paizo Inc., Paizo, the Paizo golem logo, Pathfinder, the Pathfinder logo, Pathfinder Society, GameMastery, and Planet Stories are registered trademarks of Paizo Inc., and Pathfinder Roleplaying Game, Pathfinder Campaign Setting, Pathfinder Adventure Path, Pathfinder Adventure Card Game, Pathfinder Player Companion, Pathfinder Modules, Pathfinder Tales, Pathfinder Battles, Pathfinder Online, PaizoCon, RPG Superstar, The Golem's Got It, Titanic Games, the Titanic logo, and the Planet Stories planet logo are trademarks of Paizo Inc. Dungeons & Dragons, Dragon, Dungeon, and Polyhedron are registered trademarks of Wizards of the Coast, Inc., a subsidiary of Hasbro, Inc., and have been used by Paizo Inc. under license. Most product names are trademarks owned or used under license by the companies that publish those products; use of such names without mention of trademark status should not be construed as a challenge to such status.