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The Paizo staff are at PaizoCon 2017 from May 26 through May 29!
Follow us on Facebook or Twitter for updates during the show, or track #paizocon.

We will return to the office on Tuesday, May 30.


Desktop Support Technician

Posted May 15, 2017

Paizo is looking for a desktop support technician who provides technical support and troubleshooting for technical issues, assistance to corporate users, installation and maintenance of software and desktop/ laptop devices, and assists with administration of the corporate infrastructure.

This position is for our office located in Redmond, Washington.

Responsibilities

  • Provide moderately complex end user technical support including analysis and troubleshooting of technical issues.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Deployments of new computer related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data backup and transfer, imaging, basic to complex configurations, standard to complex application installs/setups, profile transfer, validation and testing of installations, and preparation of old devices for disposal or re-deployment.
  • Install, repair and conduct preventive maintenance on computers, printers, scanners, and other peripherals.
  • Maintain anti-virus updates as well as drivers, OS and application patches and new releases.
  • Create, Unlock, and perform password resets on user accounts.
  • Create and modify user folders, permissions.
  • Provide internal technical support for Paizo‚Äôs phone system.
  • Assist with the creation and maintenance of technical and user documentation.

Qualifications

  • Customer focused with ability to promptly answer support related email, phone calls, and other electronic communications.
  • Relationship builder who is adept at working across a flat organization with varied personalities and individual goals.
  • Proven ability to support customers in a technical environment.
  • Understanding of networking fundamentals including TCP/IP.
  • Technical knowledge of basic computer hardware, software and networking issues.
  • Self-motivated to listen, study, learn new things and work independently as well as in a team environment with other IT personnel.
  • Detail oriented with a pride in workmanship and deadline oriented with strong organizational skills and ability to set priorities.
  • Tackle opportunities as they arise and own issues and resolutions.

Supported Hardware and Software Applications

  • Operating Systems are largely OS X with some Windows environments. Will likely include some Unix/BSD familiarity
  • Desktop software includes OS X, Windows, Adobe Products, MS Office, and various productivity programs
  • Hardware includes Mac and PC, POS Terminals, iPhones, iPads and HP printers

Benefits

  • Be part of the team sustaining the number one RPG in the world, along with a host of other exciting products
  • Paid benefits package
  • Generous vacation and sick leave
  • Access to company 401k.
  • Copies of all products produced by Paizo.
  • Bonus Eligible.

Submit your resume to jobs@paizo.com.

Art Submissions

Art submissions should be sent to artsubmissions@paizo.com.


Software Developer (Java/.NET)

Posted May 11, 2017

Roll for initiative! The publisher of the Pathfinder Roleplaying Game has more ideas than we can implement. We're looking for someone who's comfortable with client-facing and server-side code and refactoring—especially when that code deals with thousands of awesome gamers!

The software developer will design, document and construct software solutions in support of paizo.com and its associated applications. The position will be a member of a collaborative development team working to support components of paizo.com infrastructure with an eye towards sustainability.

Responsibilities

  • Codes, compiles, and debugs software by following functional and design specifications
  • Provides feedback for and participates in architectural design
  • Performs literate programming, using adequate commenting and documentation
  • Adopts industry standard and team-specific coding practices
  • Provides reasonable estimate of time and materials required to complete goals outlined by the Technology Manager

Qualifications

  • 3-5 years Java development experience
  • 3-5 years CSS/HTML/Javascript/JQuery experience
  • 1-2 years of experience with relational databases, preferably MySQL
  • Ability to work as part of a highly collaborative team
  • Ability to work proactively and take initiative in a fast moving environment.
  • Ability to work at all levels of application development (front end, middle tier and back end)
  • Ability to use version control
  • Ability to design for scalability and sustainability
  • Experience with E-Commerce and/or CMS systems a plus
  • Experience with WebObjects a plus
  • Experience with Ember.js, Node.js a plus
  • Experience with Unix shell scripting a plus
  • Experience with C# .NET a plus
  • Experience working with Amazon AWS a plus
  • Experience with gaming community (particularly RPG) a plus
  • Bachelor's degree in computer science or equivalent experience

Benefits

  • Be part of the team sustaining the number one RPG in the world, along with a host of other exciting products
  • Fully paid medical and dental for employee and immediate family
  • Generous vacation and sick leave
  • Access to company 401k
  • Copies of all products produced by Paizo Inc.
  • Bonus Eligible.

Submit your resume to jobs@paizo.com.


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