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Project Manager

Posted June 15, 2017

Work with editors, developers, art directors, licensees, and management to track every step in the production of dozens of print, promotional, and electronic products related to Paizo's tabletop gaming and fiction projects, and to ensure that the operation stays on a tight production schedule. Each product we produce involves text editing and development, graphic design, and electronic optimization. The Project Manager controls the day-to-day maintenance of Paizo's production schedule, working with the publisher to ensure that all tasks have been completed on schedule, or shifting resources to ensure that deadlines are met reliably and that products achieve the highest possible standards.

Functions/Major Responsibilities

  • Work with a team of highly motivated, extremely creative writers, editors, graphic designers, and operations professionals to ensure that deadlines are met and that every stage of a product's production occurs on time
  • Track the status of every step in the creation of every project, and work with management to address problems and shift resources as needed to ensure Paizo's editorial department maintains its production schedule
  • Report weekly to Paizo's senior executive team, and daily to editorial and art management
  • Maintain and improve extensive electronic tracking of current and future tasks
  • Various other tasks as required

Job Scope

This job requires the project manager to work with Paizo's editorial, marketing, operations, and art staff to ensure that products and marketing projects release on time by tracking progress at every step in the process and working with management to streamline and improve the production process.

This job does not require the supervision of employees, although it does involve working with management to maintain an atmosphere of accountability in Paizo's editorial department. The project manager reports directly to the company's publisher, and is a member of the editorial management team.

Specific Job Skills

  • Ability to analyze workflows and complex systems to increase operational efficiency
  • Strong communication skills handling a diverse staff of employees largely composed of creative, "left-brained" thinkers
  • Familiarity with Microsoft Project, Fast Track Schedule, or similar project management software
  • Familiarity with computers, including word processing software, e-mail, the internet, and related programs
  • Ability to remain on-task with limited direct supervision
  • Ability to remain alert and focused for hours at a time
  • Skill at communicating and respectfully debating in a professional setting
  • Ability to mediate disputes and use creativity to solve problems that at first glance seem insurmountable
  • A love of reading, especially fantasy, science fiction, and horror literature
  • Ability to keep confidential information secret
  • Ability to manage time effectively an absolute must

Education and Experience

  • A bachelor's degree (or better) in publishing, business, or related fields required
  • At least 4 years professional project management or related experience in an office setting
  • Experience managing employees strongly encouraged
  • Knowledge of the history of pen-and-paper roleplaying games and a passion for playing such games strongly encouraged

Benefits

  • Paid benefits package
  • Generous vacation and sick leave
  • Access to company 401k
  • Copies of all products produced by Paizo Inc.
  • Bonus eligible

Submit your resume, cover letter, and references to jobs@paizo.com.


Desktop Support Technician

Posted May 15, 2017

Paizo is looking for a desktop support technician who provides technical support and troubleshooting for technical issues, assistance to corporate users, installation and maintenance of software and desktop/laptop devices, and assists with administration of the corporate infrastructure.

Responsibilities

  • Provide moderately complex end user technical support including analysis and troubleshooting of technical issues
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Deployments of new computer related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data backup and transfer, imaging, basic to complex configurations, standard to complex application installs/setups, profile transfer, validation and testing of installations, and preparation of old devices for disposal or re-deployment
  • Install, repair and conduct preventive maintenance on computers, printers, scanners, and other peripherals
  • Maintain anti-virus updates as well as drivers, OS and application patches and new releases
  • Create, unlock, and perform password resets on user accounts
  • Create and modify user folders, permissions
  • Provide internal technical support for Paizo's phone system
  • Assist with the creation and maintenance of technical and user documentation

Qualifications

  • Customer focused with ability to promptly answer support related email, phone calls, and other electronic communications
  • Relationship builder who is adept at working across a flat organization with varied personalities and individual goals
  • Proven ability to support customers in a technical environment
  • Understanding of networking fundamentals including TCP/IP
  • Technical knowledge of basic computer hardware, software and networking issues
  • Self-motivated to listen, study, learn new things and work independently as well as in a team environment with other IT personnel
  • Detail oriented with a pride in workmanship and deadline oriented with strong organizational skills and ability to set priorities
  • Tackle opportunities as they arise and own issues and resolutions

Supported Hardware and Software Applications

  • Operating Systems are largely OS X with some Windows environments. Will likely include some Unix/BSD familiarity
  • Desktop software includes OS X, Windows, Adobe Products, MS Office, and various productivity programs
  • Hardware includes Mac and PC, POS Terminals, iPhones, iPads and HP printers

Benefits

  • Be part of the team sustaining an awesome tabletop gaming company, along with a host of other exciting products
  • Paid benefits package
  • Generous vacation and sick leave
  • Access to company 401k
  • Copies of all products produced by Paizo Inc.
  • Bonus eligible

Submit your resume to jobs@paizo.com.


Software Developer (Java/.NET)

Posted May 11, 2017

Roll for initiative! The publisher of the Pathfinder Roleplaying Game has more ideas than we can implement. We're looking for someone who's comfortable with client-facing and server-side code and refactoring—especially when that code deals with thousands of awesome gamers!

The software developer will design, document and construct software solutions in support of paizo.com and its associated applications. The position will be a member of a collaborative development team working to support components of paizo.com infrastructure with an eye towards sustainability.

Responsibilities

  • Codes, compiles, and debugs software by following functional and design specifications
  • Provides feedback for and participates in architectural design
  • Performs literate programming, using adequate commenting and documentation
  • Adopts industry standard and team-specific coding practices
  • Provides reasonable estimate of time and materials required to complete goals outlined by the Director of Technology

Qualifications

  • 3-5 years Java development experience
  • 3-5 years CSS/HTML/Javascript/JQuery experience
  • 1-2 years of experience with relational databases, preferably MySQL
  • Ability to work as part of a highly collaborative team
  • Ability to work proactively and take initiative in a fast moving environment
  • Ability to work at all levels of application development (front end, middle tier and back end)
  • Ability to use version control
  • Ability to design for scalability and sustainability
  • Experience with e-commerce and/or CMS systems a plus
  • Experience with WebObjects a plus
  • Experience with Ember.js, Node.js a plus
  • Experience with Unix shell scripting a plus
  • Experience with C# .NET a plus
  • Experience working with Amazon AWS a plus
  • Experience with gaming community (particularly RPG) a plus
  • Bachelor's degree in computer science or equivalent experience

Benefits

  • Be part of the team sustaining an awesome tabletop gaming company, along with a host of other exciting products
  • Fully paid medical and dental for employee and immediate family
  • Generous vacation and sick leave
  • Access to company 401k
  • Copies of all products produced by Paizo Inc.
  • Bonus eligible

Submit your resume to jobs@paizo.com.


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