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Again creating a new post because I don't want to "lose" my place in the Customer Service queue.
2. Do not bump your threads on the CS forums. This one helps you more than it helps us! Customer Service replies to forum posts in the order they are received - that means from the bottom up. When you reply to your post, that thread gets moved to the top of the forum AKA the end of the line. Likewise, if you reply to someone else's post, you'll send them to the end of the line. It's best practice to always start your own thread, even if you see that someone else needs help with the same issue!
My order still has not shipped. The payment was authorized last Thursday. What is the delay (in addition to the other issues with this order)?
Thank you.