
Franz Lunzer |

AWESOME!!!
Really guys, that is great! Love it! Wohoo!
Now, how easy is it for you to cut down on the download types?
There's two non-lite ("One File per Chapter" and "Single File", perfect!), but 4 variant each of the Lite Single and Lite OFpC. Getting that down to two as well would be wonderful.
(I just found out that it's a multiple choice selection, so I can select all the "Lite Single"-options in various written ways and get all of them displayed. That works too!)
Once again: Suuuper useful!

David knott 242 |

One problem I have noticed since this sidebar was introduced is that it is more difficult to actually get to the Download page. I often have to make multiple attempts to sign on before I can see that page. The first couple of times, the page comes up blank -- then I am back to the sign-on page whenever I try to reload it or do anything else with the blank page.

Chris Lambertz Community & Digital Content Director |
2 people marked this as a favorite. |

Hey folks, this was not intended to roll out on this page during our last development cycle. I am working with our tech team to get it turned off, as I can see that it's impacting the page performance and not working as optimally as we'd like. We do not have an ETA for when vetted and final improvements to this page will be available.

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2 people marked this as a favorite. |

If you are currently having issues specifically with the load time of the My Downloads page, please let us know in this thread. If you are able to time it, providing how long it took to load would be helpful to understand the scope of the issue (no worries if that isn't practical).
(Positive feedback on this new feature is also welcome).

Steve Geddes |

If you are currently having issues specifically with the load time of the My Downloads page, please let us know in this thread. If you are able to time it, providing how long it took to load would be helpful to understand the scope of the issue (no worries if that isn't practical).
(Positive feedback on this new feature is also welcome).
This new feature is fantastic!
Do you want to hear about other glitchiness? Or based on Chris's post above, is that perhaps premature?

Paul Ryan |

Windows 7 PC, using Firefox gave me a load time of 16 seconds from pressing enter on the login check page.
Samsung Galaxy S2 tablet, using the same broadband connection to the same account had a load time of 57 seconds from pressing enter on the login page.
For what it's worth, though it's only subjective and I don't use the tablet to check my downloads except around subscription time, I think the slow load time on the tablet started at the same time as the new sidebar went active.

Benjamin Loomes Syrinscape |

HI, I can't log into my Downloads page: :-(
1) I click on the "my downloads" link at the top right (already logged in)
2) I land on https://secure.paizo.com/paizo/account/assets
3) "Please sign in to continure" (as it has always been)
4) Enter details and click "sign in"
5) Spinny thing spins
6) Returns to step 2)
Help? :-)
a) Using Chrome on Windows 10
b) Tried Internet Explorer and it worked once and then went back to doing the above

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HI, I can't log into my Downloads page: :-(
1) I click on the "my downloads" link at the top right (already logged in)
2) I land on https://secure.paizo.com/paizo/account/assets
3) "Please sign in to continure" (as it has always been)
4) Enter details and click "sign in"
5) Spinny thing spins
6) Returns to step 2)Help? :-)
a) Using Chrome on Windows 10
b) Tried Internet Explorer and it worked once and then went back to doing the above
Hey Ben, I'm currently looking into this and I should have a few other members of the tech team looking into it here shortly. I'm currently trying to get to the bottom of this for you, I'll let you know when I find out more.
- Erik K

David knott 242 |

I see this too. Clicking the Downloads link on the Downloads page usually fixes it.
That wasn't working for me this afternoon (on the east coast; it was still morning on the west coast). Clicking on the Downloads link on the Downloads page always brought me back to the sign-in prompt for e-mail address and password. I think I had to try three times before I got in -- and this is the first time in several days that I saw that problem.

David knott 242 |

The problem with requiring multiple sign-ins seems to have come back. It seems to be at its worst when using Internet Explorer in the early afternoon (EDT)/late morning (PDT) and slightly better when using Chrome in the early evening (EDT)/late afternoon (PDT).