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Forums are way too long yo!
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Hey Appox, we agree that our website does need some visual updates, and we've been working towards that goal. If you have specific feedback on what could be improved, please let us know.
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I wonder if Paizo could automate things so that anyone who "paid with PayPal" actually bought themselves a gift certificate, redeemed it and then applied the credit to whatever item they thought they'd bought directly? (I guess you'd have to spell it out so people understood PayPal purchases were non refundable).
PayPal requests are common but the terms and conditions are prohibitive, given Paizo has backorders, preorders and items coming in from distributors (and PayPal have rules about how quickly the goods have to be despatched).
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In my opinion the navigations are to much. It would be nice if there were only one navigation with a clear structure where the user only sees navigationitems that might interest him or her. Maybe a sticky navigation, that way your users could navigate your page much faster regardless on where on the page they might be. It might also be nice to move the searchinput to this navigation, so that it is always prominent.
I just wanted to add something to this discussion that Chris did not. Visual redesign is a thing that's being worked on right now because over the years priority has been given to expansion and back-end functionality as Paizo's market has grown. That said, development has absolutely been constant over the last decade plus, and it's important to know that from a security standpoint, Paizo has been on top of the game. They switched relatively early to HTTPS-only, and they've been proactive about deprecating broken/compromised SSL/TLS protocols.
Frankly, I trust this site more than pretty much any other, because Paizo has been so public about their security efforts. That and because it's custom code, I don't have to worry about the WordPress vulnerability of the day.
It would also be nice to add more payment methods. It's rather irritating and frustrating if you click the button "choose payment method" and there is only one to choose from. Furthermore, not everyone is in possession of a credit card.
That choose payment method is (currently) for folks who have more than one credit card, basically. Not highly functional, but that's what it's about.
As for the topic of PayPal, Papa-DRB has linked you to the background. Long story short, to date PayPal hasn't been a good fit for Paizo's business process, which is to never charge a customer until a product ships. Things can change, of course, but I don't think they have, which is why the FAQ hasn't changed in years.
It's a valid desire, but there are reasons why this hasn't been available.
To make the page responsive or at least to provide a mobile version could prove to be helpful, too.
I look forward to many more megabytes of JavaScript for every page draw. <Grin>
That's me, making fun of myself for being an old man, resistant to change. Also, get off my damned lawn.
Hopefully some of this helps (you and anyone else who reads this thread) feel more comfortable on the security front, and know a bit about the payment method limitations side of things.
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For the record, Paizo's look is one of the things I, personally, find very pleasant. Clean, bright, and uncluttered by heavy colors, yet colorful enough (with both blue words for links and black text for non-linked stuff) that it doesn't all blend in together.
But that may well just be me. :D
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Adding to what Anguish wrote, if you have Ghostery or Ublock Origin installed in your browser, you will notice that there are no third-party-domains being loaded with the site. That is veritably unheard of nowadays and adds to Paizo's trustworthyness.
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Adding to what Anguish wrote, if you have Ghostery or Ublock Origin installed in your browser, you will notice that there are no third-party-domains being loaded with the site. That is veritably unheard of nowadays and adds to Paizo's trustworthyness.
You know, I never thought to check, but you're right, and it's so ridiculously rare that it is worth underlining. No cross-site anything, no 3rd-party analytics, no 3rd-party tracking... nothing. Just a web site being a web site, respective its visitors. So refreshing.
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I don't understand any of that stuff, but I feel better every time Anguish talks about it. :)
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I don't understand any of that stuff, but I feel better every time Anguish talks about it. :)
Sigh. And thanks.
But seriously, this is kind of important stuff. I don't want to derail the thread, but it's still on-topic in that Paizo does this right.
Here's the deal. You go to website.com They're... typical. They want to make as much money as possible. So they embed "Google Analytics". This enables Google to gather data on every visitor to that web page. They also embed a half-dozen other tracking systems, advertisement networks, and tools. You think you're dealing with webpage.com, but your browser connects to a whole bunch of other servers every page draw.
No big deal, right?
Well, maybe. Because moments later, you visit otherpage.com They also use the same tracking/ad/plugin tools, because almost everyone does. Thing is, because of this, those tracking/ad/plugin sites (such as Google) now know you visited those two page back-to-back.
That's how targeted ads happen (for instance). You visit a page searching for a new car once, and you're going to see a slightly different Internet everywhere you go, customized for someone who's in the market for a car.
Marketing data is HUGELY valuable, supposedly. I don't quite get it, but if the marketing folks are so desperate to know everything about me, I'm more desperate that they don't. Not sure why, but the more they want to intrude on my privacy, the more I don't want to let them.
Paizo doesn't do that. Their page is theirs, and only theirs. Nobody learns anything about what you do at paizo.com except Paizo. That's super rare these days, and worthy of deep respect.