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cwslyclgh,
I'm having Gary look into your order—I can't immediately see why it hasn't shipped.
Everyone else,
I've verified that all of your orders went out as scheduled. Since shipping times are quoted in business days, and you're all in the 4-8 day range, today is the first day that they're actually late. Let's give them another week before we consider them lost.

cwslyclgh |

Vic Wertz wrote:D'oh! Should have been obvious—it was attached to an expired card. I see you've updated the card, so I've made it so your Pathfinder #10 will ship with your Pathfinder #11.cwslyclgh,
I'm having Gary look into your order—I can't immediately see why it hasn't shipped.
thanks :)

Torpedo |

D'oh! Should have been obvious—it was attached to an expired card. I see you've updated the card, so I've made it so your Pathfinder #10 will ship with your Pathfinder #11.
I think I'm in the same boat. I updated my credit card information earlier this month. #10 says "Pending" but #11 is getting ready to ship.

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Vic Wertz wrote:I think I'm in the same boat. I updated my credit card information earlier this month. #10 says "Pending" but #11 is getting ready to ship.D'oh! Should have been obvious—it was attached to an expired card. I see you've updated the card, so I've made it so your Pathfinder #10 will ship with your Pathfinder #11.
Yep—your 10 will be shipping with your 11.

MrVergee |

Vic Wertz wrote:D'oh! Should have been obvious—it was attached to an expired card. I see you've updated the card, so I've made it so your Pathfinder #10 will ship with your Pathfinder #11.cwslyclgh,
I'm having Gary look into your order—I can't immediately see why it hasn't shipped.
Vic
I have written 2 e-mails to customer service because I had exactly the same problem. I still haven't received an answer. Can you have someone look into it?
Thanks
MrVergee

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Well you can cancel mine from that list as I just today received Pathfinder 10 and W3 module. I can't see a date on the envelope anywhere. Thought you shipped another set out until I seen your post.
So I don't need duplicate copies. Now I just hope Pathfinder 11 and module get here a bit sooner, no make that a lot sooner then this took :)
ShaneG.

cwslyclgh |

Vic Wertz wrote:I received both #10 and #11 in the mail yesterday. Thanks for your help and for bundling the two together. I've only given them a cursory browse but they both look awesome! Paizo and their customer service rock, as always.Yep—your 10 will be shipping with your 11.
me too, got mine (both 10&11) in the mail a couple days ago, and I have the same sentiments about the quality of the customer service.

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Living in Europe I haven't received mine yet, so I repeat my question if it is possible to update my downloads, so I can have a look at # 10 already.
Thanks
I apologize for having missed your post previously! I will process your Pathfinder #10 and get it shipped out to you as soon as possible.
thanks,
cos

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Could you folks also please confirm shipment of my PF10 order? 948705
My page says it was sent June 25th. Orders usually take 2 weeks to reach me.
Please do not go to the trouble of re-shipping if it has indeed been sent. I can wait a while longer, and worst case, arrange to get copies of the items from you at GenCon.

Daeglin |

armac wrote:I just received Pathfinder 10 on Tuesday, and 11 on Wednesday. I guess customs held on to 10 for a while and must have let 11 sail on through.
Hopefully other Canadians will get their shipments soon.
You already got PF11?
*hoping I get it tonight*
I've given up on predicting when Canadian shipments arrive, but I usually assume around the six week mark following the email notice. Like armac, big surprise this month - #10 came Monday, and then #11 came Wednesday. All of a sudden, I feel swamped!