Glitch in the ordering system


Customer Service

Liberty's Edge

Hey...I don't know if this is affecting anyone else, but anything (other than a preorder) that I try to get is priced at $3. I like a bargain as much as anybody, but this'll bankrupt the company. Please fix this...so I can avoid temptation...so you all can stay in business!!!

Thanks,

Scott

Paizo Employee CEO

revshafer wrote:
Hey...I don't know if this is affecting anyone else, but anything (other than a preorder) that I try to get is priced at $3. I like a bargain as much as anybody, but this'll bankrupt the company. Please fix this...so I can avoid temptation...so you all can stay in business!!!

Hey Scott:

What products, specifically, are you looking at? I just browsed around the store and everything seemed normal to me. I am mystified! :)

-Lisa

Liberty's Edge

Just checked it for you Lisa, its happening for me too - PF#5 for $3 according to the site ... and I did want that too! I'll try to resist until you get it fixed.


Yah, I've got pathfinder #5 in my cart for 3 bucks!

WOOHOO!

Sovereign Court

The same happens to me. Even stuff I had in my shopping card already for a few days is now at 3$. Is it possibly a problem with the calculation of the 15% off for subscribers?

Liberty's Edge

jolochl wrote:
The same happens to me. Even stuff I had in my shopping card already for a few days is now at 3$. Is it possibly a problem with the calculation of the 15% off for subscribers?

Dont think so - I'm not a subscriber (yet) and its happening for me too.


I just added "The Anubis Murders" to my cart to test it. Displays as $13 on the site. Drop it into my cart, instant $3.00. Woo!

Same happened when I dropped in Burnt Offerings Alternate Cover, but the "Bits and Pieces" order did not adjust upwards, and stayed at .85 cents.

The hardcover Pathfinder RPG "is" working, and showed correctly as $42 something.

Dark Archive

Even Guide To Korsova is priced 3$ in my cart! The other items (item card boosters and pre-ordered Fumble-deck) in the cart are right. The store itself shows the correct prices, the problem seems to be related to the carts only somehow. It seems like only Pathfinder-articles are affected...

Edit: Didn't read mbweelers post before, so the problem doesn't seem to be limited to PF-products only. Confusing...

Liberty's Edge

I think the guys just fixed it - PF#5 in my cart just changed to the correct price ... darn ;-)

Liberty's Edge

Wow! That was fast...hehe...all of the stuff I put in the cart cost over $1600 after it was fixed! Took me more time to empty it! Glad things are back to normal...now to wait for my 15% off, for my Pathfinder subscription to ship, to place my big order.

Thanks,

Scott

Paizo Employee CEO

Hey y'all:

What a comedy of errors! Thanks to your posts, I was able to head into work at 3am and fix the problem before it got too out of hand. Gary has put some changes in place to make sure it doesn't happen again. The $3 sale price was supposed to be on Duel Masters theme decks only. Instead, it was working for most of the site. Yikes! Thanks everyone for the heads up! A sleepless night for me, but much better than finding this out in the morning. Thank god for insomnia!

-Lisa


Glad to be of service. ;)

Nice to see so many honest customers worldwide!

Dark Archive

Pathfinder Roleplaying Game Superscriber

Yeah I posted earlier in another thread just about my order only to draw attention to this problem. Glad it got resolved.

Dark Archive

Pathfinder Roleplaying Game Superscriber

Well I just reorder my order and now the amount is what I was expecting. But now it just seems so much higher, even though it is what I expect. :)

Liberty's Edge

Glad to help Lisa.

But the question has to be raised – what were you doing browsing the messageboards at 3 in the morning anyway? Don't you Paizoites ever sleep?

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