Dungeon #150


Customer Service

Dark Archive RPG Superstar Season 9 Top 32

Hey, I havent' gotten Dungeon #150. What gives? I live in California. Should'a been here by now.


James Thomas wrote:
Hey, I havent' gotten Dungeon #150. What gives? I live in California. Should'a been here by now.

Me too, except I am in Poughkeepsie, NY. My subscription page says it shipped 2007/07/24 and it is now 2007/08/12. That is 14 business days. When should I start to worry?

-- david
Papa-DRB


Papa-DRB wrote:
James Thomas wrote:
Hey, I havent' gotten Dungeon #150. What gives? I live in California. Should'a been here by now.

Me too, except I am in Poughkeepsie, NY. My subscription page says it shipped 2007/07/24 and it is now 2007/08/12. That is 14 business days. When should I start to worry?

-- david
Papa-DRB

Never mind.... Came in today's mail and is in good condition....

-- david
Papa-DRB

Dark Archive RPG Superstar Season 9 Top 32

Okay, so my buddy on the East Coast get the Ultimate Dungeon magazine and I'm still waiting. My shipping date is also 7/24/07. I'm just not feelin' the love...


I'm in North Carolina and I've not received my copy of Dungeon 150 yet either, but I just got my copy of Dragon 359. I'll give my copy of Dungeon till this Saturday to get here. I'll post as soon as I get it, if I get it. If I don't get it by Saturday I'll post.

RPG Superstar 2010 Top 16, 2011 Top 32, 2012 Top 4

I'm missing my issue 150 as well. I also subscribe to Dragon, and the final issue came to me in the mail 2 days ago. I usually receive my Dungeon mags almost 2 weeks BEFORE the Dragon issues arrive, but not this time around. I'm concerned. Can you send a replacement?


I got my issue of Dungeon 150 today! :)
All is well on my end.


I'm still waiting on mine. It says shipped on 24 July so its been over 20 days...is it being delivered by mule?


Pathfinder Adventure, Adventure Path Subscriber

Yeah I'm still waiting as well. Maybe it's that I'm anxious to see it, but it seems to be taking extra long to get here. :(


I'm sorry to sound a bit miffed but the theory of subscription was to get my copy BEFORE the newstand got theirs. Since it is Aug 16 and it hit the stands on the 13th I'm not a happy camper. I've gotten my Gamemastery subscriptions (D1 and W1) and am due to receive my Pathfinder/D2 very soon as well but I'll tell you getting my final copy of Dungeon rated as more important in the scheme of things. I posted my concern yesterday (look above!) and I'm still waiting for an answer as well. So, I'm waiting for my magazine, I'm waiting for a a customer service rep to tell me why I'm waiting for my magazine so I can at least know why I'm waiting and perhaps reduce my level of frustration at waiting. Still waiting...please respond. Merci beaucoup.


Lord Silky wrote:
I'm sorry to sound a bit miffed but the theory of subscription was to get my copy BEFORE the newstand got theirs. Since it is Aug 16 and it hit the stands on the 13th I'm not a happy camper. I've gotten my Gamemastery subscriptions (D1 and W1) and am due to receive my Pathfinder/D2 very soon as well but I'll tell you getting my final copy of Dungeon rated as more important in the scheme of things. I posted my concern yesterday (look above!) and I'm still waiting for an answer as well. So, I'm waiting for my magazine, I'm waiting for a a customer service rep to tell me why I'm waiting for my magazine so I can at least know why I'm waiting and perhaps reduce my level of frustration at waiting. Still waiting...please respond. Merci beaucoup.

Sorry about the wait! Your Dungeon #150 was shipped out on July 24th with the rest of the subscriber copies from our printer. Since magazines are shipped Periodicals (Bulk) Rate, they can take 1-4 weeks to reach subscribers in the US. They usually do arrive a bit faster than that, but can sometimes take the full 4 weeks. If your copy hasn't arrived by Friday of next week, please let us know at customer.service@paizo.com.

The good thing is, the rest of our products are sent at a much higher rate of mail, which causes them to arrive much faster. The downside is, it makes the magazine delivery seem even slower in your situation. We apologize for the frustration, and hope your copy arrives soon!


Corey Young wrote:
Lord Silky wrote:
I'm sorry to sound a bit miffed but the theory of subscription was to get my copy BEFORE the newstand got theirs. Since it is Aug 16 and it hit the stands on the 13th I'm not a happy camper. I've gotten my Gamemastery subscriptions (D1 and W1) and am due to receive my Pathfinder/D2 very soon as well but I'll tell you getting my final copy of Dungeon rated as more important in the scheme of things. I posted my concern yesterday (look above!) and I'm still waiting for an answer as well. So, I'm waiting for my magazine, I'm waiting for a a customer service rep to tell me why I'm waiting for my magazine so I can at least know why I'm waiting and perhaps reduce my level of frustration at waiting. Still waiting...please respond. Merci beaucoup.

Sorry about the wait! Your Dungeon #150 was shipped out on July 24th with the rest of the subscriber copies from our printer. Since magazines are shipped Periodicals (Bulk) Rate, they can take 1-4 weeks to reach subscribers in the US. They usually do arrive a bit faster than that, but can sometimes take the full 4 weeks. If your copy hasn't arrived by Friday of next week, please let us know at customer.service@paizo.com.

The good thing is, the rest of our products are sent at a much higher rate of mail, which causes them to arrive much faster. The downside is, it makes the magazine delivery seem even slower in your situation. We apologize for the frustration, and hope your copy arrives soon!

Thank you for the prompt reply. :-) I will resist the temptation to buy a copy at the local store for a few more days then.

Dark Archive RPG Superstar Season 9 Top 32

Mine arrived at last on 8/16/07. Thank you.


It arrived today. I'm happy that it arrived but it has never been this late before of course it will never be this late again. :-(


I'm here in Oklahoma and neither Dungeon #150 nor Dragon #359 (is that the last issue number?) have arrived yet. This is so bizarre. It's been almost a month. Are they ever going to arrive? My subscriptions say they've shipped but still ... I have an empty mailbox. How could both be mysteriously late just for me?


Okay, just got Dragon #359 today (Murphy's Law is that it's always just after you complain). Finally!! Still waiting for my Dungeon. Since they shipped about a week apart, should I wait just another seven days or so to really get annoyed or what?

Paizo Employee Director of Sales

Lady Aurora wrote:
Okay, just got Dragon #359 today (Murphy's Law is that it's always just after you complain). Finally!! Still waiting for my Dungeon. Since they shipped about a week apart, should I wait just another seven days or so to really get annoyed or what?

Yeah...

If you still haven't seen it by the end of this week, let me know and I can get you a replacement at that time.

Thanks,
cos


Pathfinder Adventure, Adventure Path Subscriber
Lady Aurora wrote:
Okay, just got Dragon #359 today (Murphy's Law is that it's always just after you complain). Finally!! Still waiting for my Dungeon. Since they shipped about a week apart, should I wait just another seven days or so to really get annoyed or what?

Ditto for me. Dragon 359 came today, but still no Dungeon 150. I'll wait until the end of the week, but I'd bet I'll have to ask for a replacement.


Pathfinder Adventure, Adventure Path Subscriber

Heh, my Dungeon 150 came yesterday, none the worse for wear despite the bag being torn (the map was still there). I guess the mail-gods didn't eat it after all.

Thanks Paizo since I knew you would have replaced it had it not arrived by Friday.


I live in Oklahoma and I still have not received DUNGEON #150.


Mike Kerezman wrote:
I live in Oklahoma and I still have not received DUNGEON #150.

Relax; Oklahoma is OK!

I bet that never gets old...


My Dungeon #150 arrived yesterday - Hoorah!! So I guess I'm OK ;)

Dark Archive

I am still waiting on my 150 as well.... :(


Updates please! Are people still missing Dungeon #150? Please let us know at customer.service@paizo.com!

Thanks guys!

The Exchange

Corey Young wrote:

Updates please! Are people still missing Dungeon #150? Please let us know at customer.service@paizo.com!

Thanks guys!

I haven't received mine in the UK yet.

Cheers

The Exchange

I suppose I should mention 358 too, MIA.

Cheers

The Exchange

French Wolf wrote:

I suppose I should mention 358 too, MIA.

Cheers

Scratch that its 359 that's not here. Pays to check first not last. Oops.


Corey Young wrote:

Updates please! Are people still missing Dungeon #150? Please let us know at customer.service@paizo.com!

Thanks guys!

Aye, I still have not received my shipment of Dungeon #150. Given that I do live in Canada, I figured it might take a bit longer since Canada Post tends to be a right pain in the arse. However, it is almost the end of August. I suspect I should have received it already despite CP's relunctance to deliver mail.

On a side note, I have not received my copy of pathfinder #1 or the physical copy of the players guide for pathfinder. *sigh*

Cheers

CB


Same here. I was surprised when I got Pathfinder yesterday (very nice BTW) because I didn't get Dungeon #150. And I'm in California.
Just sent email to the Paizo customer support, so we'll see how they respond.


Yup... I'll ring in and say that I'm still without my #150, and everything else after that.

Ultradan
Montreal Canada


It is September 1st and my issue of Dungeon #150 still hasn't arrived yet.

Liberty's Edge

Rhothaerill wrote:
(the map was still there)

There was supposed to be a map with 150?


Ultradan wrote:

Yup... I'll ring in and say that I'm still without my #150, and everything else after that.

Ultradan
Montreal Canada

Ok... False alarm. I just got my copy of #150 today.

Ultradan


I got mine today.


Galuf wrote:
Rhothaerill wrote:
(the map was still there)
There was supposed to be a map with 150?

Yes, it's very cool.

Liberty's Edge

Knightfall1972 wrote:


Yes, it's very cool.

Hmmm... I got no map... But quoth the raven was very good.


Galuf wrote:
Knightfall1972 wrote:


Yes, it's very cool.
Hmmm... I got no map... But quoth the raven was very good.

Galuf,

Sorry to hear your map was lost! I'll try to get a replacement out in today's mail.

Liberty's Edge

Corey Young wrote:

Galuf,

Sorry to hear your map was lost! I'll try to get a replacement out in today's mail.

Thank you thank you thank you. Always the best from Paizo!!!

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