Adowyn

Whitney Chatterjee's page

System Administrator II. Organized Play Member. 30 posts. No reviews. No lists. No wishlists. 1 Organized Play character.


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Paizo Employee System Administrator II

RexAliquid wrote:

I got the email and tried to download the PDF, but the file had no data inside it.

I want to get on with the game!

Hello RexAliquid,

Can you please try to download the PDF again ? It looks like the file wasn't quite ready when you tried before.

Thanks,
Whitney

Paizo Employee System Administrator II

Harrowed Wizard wrote:
This has happened with the "Pathfinder Adventure Path: Abomination Vaults" PDF as well to me now.

Harrowed Wizard,

The Abomination Vaults PDF should now be fixed.

Paizo Employee System Administrator II

Ansr wrote:
I am having trouble downloading the 3-15 pathfinder society game. it just downloads an empty zip folder

Ansr,

Can you please try downloading that file again ? It should be available now.

Paizo Employee System Administrator II

1 person marked this as a favorite.

Hello Papa-DRB !

In lieu of creating a individual forum for the new Owlcat Pathfinder: Wrath of the Righteous CRPG game, we have decided to instead consolidate both Owlcat CRPG games into a single forum. We have preserved all the previous posts related to the Owlcat Pathfinder: Kingmaker CRPG game.

You will still find the forum in the Digital Games section of the Paizo -> Licensed Products forums.

Paizo Employee System Administrator

Hello Emberion and Creighton,

We have identified some issues with our webstore application and have made some corrections. You should now be able to reliably access the application now.

Thank you for your patience !

Whitney

Paizo Employee System Administrator

Hi David,

I believe I found and removed the last of the survey links from the error pages. If you find any more, please let us know !

Thanks,
Whitney

Paizo Employee System Administrator

Hi Captain Phoenix,

We did have an issue with server that manages the upload and consignment access on Monday morning, but we had it corrected a few hours after you posted. Can you please confirm that you are able to access that page at this time ?

Thanks,
Whitney Chatterjee

Paizo Employee System Administrator

Hi Elinnea,

Thanks for the heads up ! We have removed the survey links from the web pages.

Thanks,
Whitney Chatterjee

Paizo Employee Desktop Support Technician

1 person marked this as a favorite.

Hey folks !

After our new code implementation this morning, we can report that the avatar selection page has been corrected!

Whitney

Paizo Employee Desktop Support Technician

Hi GreySector !

For reporting purposes, the Organized Play group has asked that any requests to change characters to a different type be emailed to them at pfsreportingerrors@paizo.com. In my haste to help the previous user, I did not adhere to the proper procedures :) My apologies for the confusion.

Thanks,
Whitney

Paizo Employee Desktop Support Technician

Hi GM Erich !

I have changed that character over to Core as requested.

Paizo Employee Desktop Support Technician

4 people marked this as a favorite.

Hey folks !

We had some unscheduled maintenance earlier today that affected several website functions (such as forum posting and placing new orders). We have corrected the issue and the site should be working normally at this time. Thank you all for your patience while we resolved this issue.

Paizo Employee Desktop Support Technician

Hey there ! This issue should now be resolved and PZOACGS0501E should download properly for you. You may have to click the "Problems downloading this file? Click here." link to force the page to reprocess the download. We apologize for the inconvenience this may have caused.

Paizo Employee Desktop Support Technician

Hey there ! This issue should now be resolved and PZOACGS0501E should download properly for you. You may have to click the "Problems downloading this file? Click here." link to force the page to reprocess the download. We apologize for the inconvenience this may have caused.

Paizo Employee Desktop Support Technician

We are currently investigating why the Starfinder Core Rulebook is not downloading correctly. We will post an update as soon as we can !

Paizo Employee Desktop Support Technician

Hi pad300,

Can you please provide your operating system and the browser version you are running while trying to access the playtest forums ?

Thanks!

Paizo Employee Desktop Support Technician

Dawa,

We are currently investigating this issue and will provide an update as soon as we can.

Paizo Employee Desktop Support Technician

Itzi wrote:

It looks like, with the most recent site update, newsfeeds are broken.

Clicking on the RSS subscribe icon generates the following message:

The requested application was not found on this server.

Hope that can be fixed soon.

Hello Itzi,

I tried access the RSS feed this morning and I was able to view and add feeds. We had a small update on June 21st, and that may have briefly affected the RSS feeds. Can you please try the RSS subscribe function again and see if it working for you at this time ?

Thanks,
Whitney

Paizo Employee Desktop Support Technician

Changed your character as requested. Please let us know if you have any questions !

Paizo Employee Desktop Support Technician

Kertusk wrote:

Can you change this character from Classic to Core? He's built with Core rules and has only played in a Core Game so it is just a reporting issue.

Character #143948-6

Hello Kertusk,

I have changed this character from Classic to Core as requested. Please verify that everything looks correct.

Paizo Employee Desktop Support Technician

1 person marked this as a favorite.

Thank you for the welcome Ryksy ! *hugs*

And a gentle reminder to all: When the website was updated, most of the links were updated as well. Please ensure you are using the updated links to access locations, such as the forums.

Paizo Employee Desktop Support Technician

Hi Slim Jim,

I believe that you have an older link from before the website was updated. You can find the link to the Pathfinder RPG forum here.

Paizo Employee Desktop Support Technician

1 person marked this as a favorite.

Hey Folks ! Thanks for letting us know about this issue with the Pathfinder Playtest Forum. We are currently working on getting the issue resolved. Thanks for your patience !

Paizo Employee Desktop Support Technician

3 people marked this as a favorite.

Hey Folks ! Thanks for letting us know about this issue with the Pathfinder Forums. We are currently working on getting the issue resolved. Thanks for your patience !

Paizo Employee Desktop Support Technician

1 person marked this as a favorite.

Hi David, these events are actually unrelated, but we are currently working on resolving the issue with the Pathfinder Forums. Stay Tuned !

Paizo Employee Desktop Support Technician

Hey Folks ! Thanks for letting us know about this issue with the Pathfinder Forums. We are currently working on getting the issue resolved. Thanks for your patience !

Paizo Employee Desktop Support Technician

1 person marked this as a favorite.

Hey Folks ! Thanks for letting us know about this issue with the Pathfinder Forums. We are currently working on getting the issue resolved. Thanks for your patience !

Paizo Employee Desktop Support Technician

Thank you both for letting us know about the PaizoCon forum link ! The link has been updated and will direct you to the forums now.

Majuba, can you please provide additional details on where you are clicking the Community button and what is displayed when you click the link ? Thanks !

Paizo Employee Desktop Support Technician

1 person marked this as a favorite.

Thanks for letting us know ! We will get this issue resolved as quickly as we can.

Paizo Employee Desktop Support Technician

Hello Soulhunter80,

We were able to figure out the issue with your payment method disappearing and have corrected it. You should be able to go ahead and place your playtest preorder at this time. Thanks !