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Goblin Squad Member. Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber. Organized Play Member. 318 posts. No reviews. 4 lists. No wishlists. 1 Organized Play character.



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Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

it looks like the system didn't generate an order for my Pathfinder and Starfinder Societies scenarios.

EDIT: I've just read that this is currently a general issue.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

last Monday the postman arrived at my place with a foreign package. There was some money to be paid on delivery for custom fees, but the postman didn't have the change. He told me that he would came back the next day, but he hasn't done so. Unfortunately, he didn't leave me a reference number of some kind and thus I'm unable to track the package at the post office. Although, I?m not 100% positive, I think that it is likely that it was a package from Paizo. Is there some shipment number associated with the last packages that I can use to track it?

Thank you very much in advance,
Emiliano

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

it would appear that my subscriptions to Society scenarios have skipped an order. The system never generated an order for PF 10-14, 10-15 and SF 1-32 and SF 1-33.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

I have a few questions about three recent orders.

1)Orders 7694135. This package has not yet been delivered. I've received in the meantime Order 7745775.

2) Order 7799113. My credit card was originally declined. I submitted another card, but it is still listed as pending.

3) Order 4780436. The four items are currently in my sidecart. I'm unclear if they are going to ship separately or if they will be shipped with May subscriptions.

Thanks in advance for tour time.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

I've just downloaded the last installment and, like the previous two, there's only a single file version available. Is this a technical issue that needs to be solved, or has it been decided to change the download format for the Starfinder Adventure Paths?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

could you please change the credit card used to pay for this two pending orders and for all upcoming subscriptions order as well?. The card currently used is the one terminating with 9714; the one that I would like to use ends with 2364.

I tried to do this myself, but I was unable to. It is possible to update the card with a different address and a different expiration date, but I was unable to figure out how to switch cards in an order.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

could you please try again my card for this order that was declined at the end of October?

Thanks.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

today, while re-organizing part of my PDF archive, I realized that I've never received two scenarios as part of my subscription: 1-18 and 1-19.

Edit: I realized that PFS scenarios 9-24 and 9-25 are also missing.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

in "My Downloads" I have a duplicated entry for downloading the "standard" version of one file per chapter, but the Lite version is missing (I do have the Lite single file though).

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Unfortunately, I must report that my copy of the book (which arrived with order #4371692) is exhibiting the binding issues that many other buyers have reported.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

in a couple of weeks I will be leaving town and I'm not likely to come back until the end of August. I would like to ask if it would be possible to "freeze" my pending order (#4342335) and the order that will be generated for my late July/early August subscription shipment.

I would unfreeze them at the end of August so as to be sure to be back home when they will be delivered.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

in order to clear customs, I have been asked to provide an invoice for order #4148273, (shipment #2). I know that a printed copy is enclosed with the items, but until the package has cleared customs, I can't access the box. Could you please provide me with a PDF version of it?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hi,

today I just received order #4014658, but order #978986 has not yet arrived. I'm afraid that some kind of postal SNAFU happened and that the package has been sent back to you.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I see that now Bestiary 6 has been announced and Encounter Codex is no longer listed. Has it been cancelled? Postponed? Status unclear, ask again later? :-)

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Once again, I find myself with a transaction denied on my card. This is getting bothersome. It all has to due with the fact that you will request an hold on funds weeks in advance of actually processing and shipping the order. Every month, I need to be sure that I've available twice the required funds because when you try to charge the cards the previous hold for the same amount is still in effect. No other online shopping venue has this issue. I get charged once (with no pre-authorization shenanigans) and that's that. It's frustrating, whay can't you just handle this like all other online shops?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

Besides some books that are now in my sidecart and a digital subscription to Pathfinder Legends, I had also ordered the first 5 episodes of Mummy's Mask. For some reason, all but the first one have been immediately canceled. Could you tell me what went wrong? Should I resubmit the order for the other 4 episodes?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

I've just received an email informing me that the payment on this order was declined due to insufficient funds on the card. While it's true that I'm close to the monthly limit due to having just purchased an expensive phone, I believe that I should still be under the limit.

I think however that when you tried to charge my card, the pre-authorization on the funds was still in effect and that way I need twice the order value as available funds.

Could you release the pre-authorization and then attempt to charge again?

If that doesn't work, how would I use a different card just for this order?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Has there been a change in the way the tags are assigned to subscribers? It used to be that if you subscribed to all of Paizo non licensed products you would be listed as a "super subscriber". Is that no longer the case?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

I've recently cancelled my subscription to the PACG and then, after purchasing the Wrath of Righteous Base Set through an European retailer (in order to save on shipping and custom fees), I re-subscribed starting with the Character Add-On Deck. I thought that doing this, I would still get the promo cards for that month, but I noticed that they do not appear in the order.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

order 3561278 has been shipped, but the download for Forge of Ashes is missing.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

I would like to cancel my Pathfinder Tales subscription after "Forge of Ashes" but before "Lord of Runes".

At this time, I would also like to cancel my subscriptions to the Pathfinder Adventure Card Game and to Pathfinder Cards.

Regards,
Emiliano

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello, is there a way to not get those in my packages anymore?

They truly are a great nuisance. They're a nightmare to dispose of, they fracture into tiny pieces that stick to the books, to my fingers and start floating around the room and it takes forever to clean them.

I'm not sure if they can be properly recycled as plastic and so they're probably not really environmentally friendly.

Lastly, they don't even do their job all that well, since it can happen that books "protected" by them have small dents on the corners.

I'm sorry about this rant, but I would really like to get rid of them, if possible. Thanks for your attention.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello, the PACG promo card "Goblin Plate +1" wasn't together with the rest of the items in this order. I've checked all the boxes, since this order was shipped in several boxes.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I have this book listed in my forthcoming June subscription shipment, however, I also pledged for a RPG Pack add-on for the PO Kickstarter which includes a copy of the book.

Will the system handle this in an automatic way or should I suspend the Tales subscription for next month?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

This order has been pending for quite some time. Is there something holding it up?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Is there a way to edit a currently stored credit card without deleting it and re-entering it from scratch?

I'm asking because my CC has just expired and the new one issued by my bank not only has a new expiration date (obviously) which I could change, but also has a new CCV.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello,

I've only recently realized that the pledge manager was active and I tried to finalize my pledge by adding the RPG Print Pack add-on. However, there seems to be a problem and I'm unable to "confirm" the pledge.

I assume that the problem might be that I have an extra $5 in my pledge. Those are due to the fact that I originally mistakenly added too much to account for international shipping.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

This order from January (that started my PACG) subscription is still listed as pending. This is most likely a small glitch in the system.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

When at the Waterfront, does a character subtract 1 from *all* the dice in a check whenever he plays a weapon, or does he subtract 1 just from the dice that the weapon is granting?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I've just recently subscribed to this line and I have a couple of questions about the 20% discount for subscribers.

1) What does it apply to? Clearly it applies to items sent in subscription shipments, but what about previously released items in the line? Does it apply to the Player Mats?

2) Assuming the discount applies at least one of the items mentioned above, do I have to wait for the first subscription shipment to be sent, before the discount can be applied?

Liberty's Edge

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Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I would like to suggest naming the files for PDFs of Paizo products with the name of the product instead of the product code. Maybe this might be slightly impractical with multiple files versions, but it is (IMHO) totally warranted for singe files products (or versions).

The product code is not very meaningful for the end user and every month I end up renaming a bunch of files. Not a big deal, but still somewhat inconvenient.

Would this be possible?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hi,

I feel a little guilty about posting this, as I realize that it is rather irrelevant, but under the listing for this order the 3 Pathfinder Comics are listed as "pending" even though they have been shipped and, by this time, received by me.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

In the statement from my Credit Card for this month I see 4 charges from Paizo. The first one, one October the 1st is for $60.76 which is the total for order #2679380.

There are three others (all on October the 22nd) for $77.24, $35.04 and $71.60, for a total of $183.88. However, the total for order #2816148 is $135.44.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hello, the last two items in this order have yet to ship. Is something holding the shipment?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Yesterday I realized that there is a small mistake in the epub file for this compilation of stories from the Serpent's Skull AP.

The 4th page lists the book as "A Lesson in Taxonomy" instead of the proper title.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hi,

I have a couple of questions about these orders.

1) Do you have an estimate about when order #2421026 will finish shipping? I imagine that the fudge dice are holding it up and I was wondering if you have a time-frame for their arrival.

2) Could you please check on your end the credit card transactions for these orders? From my end, I see the following charges:

$11.09 on 2/8
$90.60 on 2/15
$41.52 and $50.67 on 2/16.

I don't understand the first one. The second one (for $90.60) is the total for order #2438601; the last two seem to me the total for what has been shipped so far of order #2421026.

Thanks in advance!

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Could you please remove the book "The Great Clans" from this order? I added it by mistake.

Thanks in advance!

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hi,

the first half of this order has been shipped last Wednesday, but the rest of the items are still listed as pending. Is something holding up the second shipment?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hi,

on October the 25th I received two emails regarding the rewards for the Pathfinder Online Kickstarter. Those emails listed two separate orders: #2286182 (Thornkeep book, the poster and the t-shirt) and #2286181 (2 PDFs: Flip-Mat and Thornkeep book).

I noticed that the physical copy of the Flip-Mat is missing from order #2286182. Furthermore, order #2286182 doesn't appear in my account. I realize that the Kickstarter rewards are not yet available, so those might just be glitches in the system, but I just wanted to double-check that there aren't any issues.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

The issue with the payment for those two orders should have been solved. Could you try to process them again?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Hi,

my copy of the Varnhold Vanishing included in this order has a print defect. I don't know the techincal term, but is is something that I've seen other times, especially with magazines: the corners exceed the normal size of a page and are folded back on the respective pages.

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I see from the product description that, due to a printing error, this book has a missing page.

I was wondering about how this will be dealt with. Will a replacement page be shipped to subscribers at a later date or is the PDF the only thing that will be provided?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

Never mind, I see that the order is now about to ship. :-)

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

I'd like to purchase two PDFs as a gift, but since I already own them, the store won't let me add them to my shopping cart. Am I missing something?

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

The Product Reviews box in My Account lists 3 reviews, while I've never reviewed a product on this site.

It's not really important, but I've always wondered at the reason for this...

Liberty's Edge

Paizo Charter Superscriber; Pathfinder Companion, Pathfinder Accessories Subscriber; Starfinder Charter Superscriber

PFRPG orders were supposed to be shipped so as to ensure a delivery reasonably close to to the 13th. So I 'm wondering, why was my order shipped to Italy only on August the 11th?

By that date, some people (both in the US and abroad) had already received their copy...

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