Defective book in order #1406301


Customer Service

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

Hi,

my copy of the Varnhold Vanishing included in this order has a print defect. I don't know the techincal term, but is is something that I've seen other times, especially with magazines: the corners exceed the normal size of a page and are folded back on the respective pages.

Paizo Employee Director of Sales

Nikosandros wrote:

Hi,

my copy of the Varnhold Vanishing included in this order has a print defect. I don't know the techincal term, but is is something that I've seen other times, especially with magazines: the corners exceed the normal size of a page and are folded back on the respective pages.

Generally this happens because the corner of a page gets folded when the book is cut at the printer. Closing the book and carefully shaving the excess off with a sharp razor blade/Xacto blade will usually remove the flap without damaging the book or leaving any lasting marks. If this does not work, let me know and I can put a replacement copy in with your next subscription shipment.

Thanks,
cos

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

I'm unclear if there was a minor "offset" in the printing of those pages, but by cutting the flap I lost a small part of the art in the pages (by comparison with the PDF).

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

As I wrote, although not extensive, some minor damage resulted from the revoval of the flap.

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

Bump... :-)

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

Still awaiting for an answer on this one...

Lantern Lodge

Nikosandros wrote:
I'm unclear if there was a minor "offset" in the printing of those pages, but by cutting the flap I lost a small part of the art in the pages (by comparison with the PDF).

I've set up a replacement to go out with the next subscription shipment.

thanks,
Sara Marie

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber
Sara Marie wrote:
Nikosandros wrote:
I'm unclear if there was a minor "offset" in the printing of those pages, but by cutting the flap I lost a small part of the art in the pages (by comparison with the PDF).

I've set up a replacement to go out with the next subscription shipment.

thanks,
Sara Marie

Thanks a lot, I appreciate it.

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