Sales tip


Website Feedback


I thought of a little sales tip for the Paizo gang. When a visitor sees the tags on the message boards like Pathfinder Subscriber you should make a link on how one can get such a tag.

My consulting fees are very reasonable: I will tell others what they should do with there website for free.

Paizo Employee Chief Creative Officer, Publisher

That's a pretty good idea.

Shadow Lodge

-Do do I get that anyways? I got the Pathfinder Subcriber going but not my subcriptions.

18DELTA


Your tag says superscriber, not subscriber.

Superscriber is all four subscriptions. I lack the modules subscription.

RPG Superstar 2008 Top 32

This kind of confusion is exactly why we need these links set up.

Edit: Superscribers also get that nice box around their avatar. This does two things. First, it makes it easier to tell them apart from other users with same avatar. Second, in the case of people with 'Contributor' or other special tags, it shows that they are also superscribers.

Liberty's Edge

Taliesin Hoyle wrote:

Your tag says superscriber, not subscriber.

Superscriber is all four subscriptions. I lack the modules subscription.

So how would "superscriber" work under this system? Would it link to a list of all Pathfinder subscriptions?

Paizo Employee Director of Brand Strategy

[Insert Neat Username Here] wrote:
Taliesin Hoyle wrote:

Your tag says superscriber, not subscriber.

Superscriber is all four subscriptions. I lack the modules subscription.

So how would "superscriber" work under this system? Would it link to a list of all Pathfinder subscriptions?

It could add a super subscription package to the shopping cart. Allow them to sign up for all four with one click!

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

What is a Charter subscriber anyhow? Since my Dragon sub carried over to Pathfinder #1, I would think that I would be chartered. Unless it means something else.

Paizo Employee CEO

delabarre wrote:
What is a Charter subscriber anyhow? Since my Dragon sub carried over to Pathfinder #1, I would think that I would be chartered. Unless it means something else.

People got the Charter Subscriber tag if they did one thing...signed up for any ongoing subscription to Pathfinder BEFORE the first issue shipped. To be registered as a ongoing subscriber, you needed to give us your credit card for the ongoing subscription before you even saw what the first issue was like. Basically, it was our way of saying thanks to the people who had faith in us and our product before they saw it. If I remember correctly, there is only about 250 Charter Subscribers right now.

-Lisa

Sczarni

delabarre wrote:
What is a Charter subscriber anyhow? Since my Dragon sub carried over to Pathfinder #1, I would think that I would be chartered. Unless it means something else.

Charter means you signed up for a subscription to pathfinder before the first issue came out. (IE physically clicked on subscribe and checked out) If you waited for the carryover issue to ship before creating a subscription, than you would not have a Charter on your tag

edit: Keep getting scooped today!

Silver Crusade

Pathfinder Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Charter Superscriber
Lisa Stevens wrote:
If I remember correctly, there is only about 250 Charter Subscribers right now.

We are *so* l33t. ;)

Paizo Employee Senior Software Developer

Lisa Stevens wrote:
If I remember correctly, there is only about 250 Charter Subscribers right now.

That's how many charter superscribers we have (and actually the number's a bit higher).

The number of charter subscribers is in the thousands.


~raises my hand~ One of the 250 here! ~thinks~ Lisa, could you please add just enough to make it 300? ~wicked grins~ That way I could say that I was part of the 300!!!

Dark Archive Bella Sara Charter Superscriber

Sharoth wrote:
~raises my hand~ One of the 250 here! ~thinks~ Lisa, could you please add just enough to make it 300? ~wicked grins~ That way I could say that I was part of the 300!!!

You just need to convince some charter non-superscribers to become superscribers. Get to work you lazy dragon bastard.

Dark Archive

Gary Teter wrote:
The number of charter subscribers is in the thousands.

Go Paizo!


Pathfinder Adventure, Adventure Path Subscriber
Sebastian wrote:


You just need to convince some charter non-superscribers to become superscribers. Get to work you lazy dragon bastard.

I would, but there are these pesky things like toddlers and mortgages that come first. :)

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Lisa Stevens wrote:
People got the Charter Subscriber tag if they did one thing...signed up for any ongoing subscription to Pathfinder BEFORE the first issue shipped. To be registered as a ongoing subscriber, you needed to give us your credit card for the ongoing subscription before you even saw what the first issue was like. Basically, it was our way of saying thanks to the people who had faith in us and our product before they saw it. If I remember correctly, there is only about 250 Charter Subscribers right now.

My order history says that I placed my subscription (using my leftover Dragon credit) on August 15 2007. So I guess I missed the window? (I didn't know there was a window...)

Since Burnt Offerings shipped on the 27th, shouldn't I qualify?

RPG Superstar 2008 Top 32

You're misunderstanding. In order to get the 'Charter' tag, you had to actively subscribe to receive Pathfinder: meaning giving a credit card number for a subscription that would continue until you canceled it, not merely transferring over transition credit.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Ross Byers wrote:
You're misunderstanding. In order to get the 'Charter' tag, you had to actively subscribe to receive Pathfinder: meaning giving a credit card number for a subscription that would continue until you canceled it, not merely transferring over transition credit.

So legacy Dragon subscribers are excluded?

RPG Superstar 2008 Top 32

delabarre wrote:


So legacy Dragon subscribers are excluded?

Not really. A transition subscriber could give a credit card to subscribe even with transition credit, they just wouldn't have been billed until their transition credit ran out.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Ross Byers wrote:
Not really. A transition subscriber could give a credit card to subscribe even with transition credit, they just wouldn't have been billed until their transition credit ran out.

So the problem is not that I didn't subscribe early enough, but the method I used to pay for the subscription?

RPG Superstar 2008 Top 32

delabarre wrote:
So the problem is not that I didn't subscribe early enough, but the method I used to pay for the subscription?

Essentially. My understanding was that Paizo felt that actually subscribing was a greater commitment than waiting to see what your transition credit brought you, even if there was no visible difference for 3-5 months before the credit ran out.

Necessary disclaimer: I do not work for Paizo, and do not speak for them.


delabarre wrote:
So the problem is not that I didn't subscribe early enough, but the method I used to pay for the subscription?

No, even with transition credits, you had to purchase an ongoing subscription for Pathfinder before the first one shipped, even though that ongoing subscription wasn't going to start until after the transition issues were used up.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Ross Byers wrote:
Essentially. My understanding was that Paizo felt that actually subscribing was a greater commitment than waiting to see what your transition credit brought you, even if there was no visible difference for 3-5 months before the credit ran out.

Mmmmkay...but given my situation...why would I have done that when I had Dragon credit? Paizo was asking me to carry over from Dragon to Pathfinder, they didn't say anything about setting up an ongoing subscription instead.


You could have used your transition for a number of things, not just Pathfinder. For those who chose to purchase an ongoing subscription - despite never having seen an issue and despite (possibly) having transition credit from either/or Dungeon and Dragon subs - Paizo gave them the Charter tag, since we trusted them enough to buy the sub beforehand.

RPG Superstar 2008 Top 32

Charter subscribers also got a free copy of the Rise of the Runelords players guide, which was mentioned quite often as an incentive to go ahead and sign up.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Rauol_Duke wrote:
You could have used your transition for a number of things, not just Pathfinder. For those who chose to purchase an ongoing subscription - despite never having seen an issue and despite (possibly) having transition credit from either/or Dungeon and Dragon subs - Paizo gave them the Charter tag, since we trusted them enough to buy the sub beforehand.

Let me put it another way.

A year ago, I thought I was signing up for a subscription when I transitioned over from Dragon.

Apparently, from Paizo's standpoint, I wasn't "subscribed" until I renewed after my existing subscription ran out.

It just seems a slightly shoddy way to treat legacy Dragon subscribers.

RPG Superstar 2008 Top 32

delabarre wrote:

Apparently, from Paizo's standpoint, I wasn't "subscribed" until I renewed after my existing subscription ran out.

It just seems a slightly shoddy way to treat legacy Dragon subscribers.

You were considered a subscriber, and you had such a tag at that point. However, you are not a 'Charter' subscriber, since you had a Transition subscription, and not a Month-to-Month subscription.


delabarre wrote:
It just seems a slightly shoddy way to treat legacy Dragon subscribers.

I couldn't disagree more. As a subscriber to both Dungone and Dragon magazines, I am thrilled with the way Paizo handled the transition and was more than happy to put my money where my mouth was and support them on the uncertain venture that was Pathfinder. I've heard folks on these boards say before that they "didn't know" that they had to purchase on ongoing subscription before thier transistion issues ran out, but it was mentioned and, to me, was just the logcial next step - after I chose where to put my transition credit, I purchased an ongoing sub, since I didn't want to miss an issue and I wanted to get the free Player's Guide for RotRl.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Ross Byers wrote:
You were considered a subscriber, and you had such a tag at that point. However, you are not a 'Charter' subscriber, since you had a Transition subscription, and not a Month-to-Month subscription.

Yes.

I was not told a year ago that using my transition credits in this way would count against me.

Am I making your head hurt yet? ;-)

Shadow Lodge

Taliesin Hoyle wrote:

Your tag says superscriber, not subscriber.

Superscriber is all four subscriptions. I lack the modules subscription.

-Oops! I never really noticed that THANKS!

18DELTA


delabarre wrote:
I was not told a year ago that using my transition credits in this way would count against me.

They didn't. I had transition issues, but I also got an ongoing sub, that took effect after the transition issues expired. I just chose to purchase the ongoing sub before the first issue shipped, instead of waiting.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Rauol_Duke wrote:
I couldn't disagree more. As a subscriber to both Dungone and Dragon magazines, I am thrilled with the way Paizo handled the transition and was more than happy to put my money where my mouth was and support them on the uncertain venture that was Pathfinder. I've heard folks on these boards say before that they "didn't know" that they had to purchase on ongoing subscription before thier transistion issues ran out, but it was mentioned and, to me, was just the logcial next step - after I chose where to put my transition credit, I purchased an ongoing sub, since I didn't want to miss an issue and I wanted to get the free Player's Guide for RotRl.

So even though you've heard other people besides me say that they didn't understand how the transition really worked, you think we all should have been as informed and smart as you were?

Okay then.


delabarre wrote:

So even though you've heard other people besides me say that they didn't understand how the transition really worked, you think we all should have been as informed and smart as you were?

Okay then.

Well, not as many people as the 250+ Charter Subscribers that apparently did understand it.

Sorry you're so upset about not having the tag. Maybe Paizo could have plastered it all over their website to make sure you understood it, or maybe you just should have read up a little bit more on what was happening and you would have known. Plenty of us did...

RPG Superstar 2008 Top 32

delabarre wrote:
you think we all should have been as informed and smart as you were?

Well, no. I realize not everyone frequented the Paizo forums at the time of the transition, so I am not trying to say that you 'should have known better'. I was simply trying to explain what the distinction was, and why you do not now have a 'Charter' tag.

It isn't really a big deal: It's one word on your tag, and a $2 supplement. I'm sure that if it really bothered you, you would have asked about it long before now.

Edit: Raoul_duke, there's no reason to turn this antagonistic.


delabarre wrote:


Let me put it another way.

A year ago, I thought I was signing up for a subscription when I transitioned over from Dragon.

Apparently, from Paizo's standpoint, I wasn't "subscribed" until I renewed after my existing subscription ran out.

It just seems a slightly shoddy way to treat legacy Dragon subscribers.

This was the source of some discussion at the time - you aren't the first person to raise the question. As a legacy Dragon subscriber, I'm getting almost the first 3 APs free - I'd just re-upped Dragon and Dungeon for 3 years about 15 minutes before the cancellation announcement. Despite this, I ordered a Pathfinder AP subscription on my credit card, to take effect as soon as my transition credit runs out.

I'm sorry your transition wasn't as smooth.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Brent Stroh wrote:
I'm sorry your transition wasn't as smooth.

I didn't know it was bumpy until today!


Gary Teter wrote:
Lisa Stevens wrote:
If I remember correctly, there is only about 250 Charter Subscribers right now.

That's how many charter superscribers we have (and actually the number's a bit higher).

The number of charter subscribers is in the thousands.

I'm not a superscriber yet - I'm holding out for cookies first.

Paizo Employee Chief Technical Officer

delabarre wrote:
I was not told a year ago that using my transition credits in this way would count against me.

We mentioned this in our FAQ at the time, and in blogs and weekly mailings in August of last year; it was discussed on the board quite a bit as well.

Also, I checked our correspondence records, and on August 7, 2007, we sent you (and thousands of other people who had chosen to transition to Pathfinder but hadn't yet signed up for an ongoing subscription) the following e-mail:

We wrote:


Pathfinder is coming!
Next week, we expect to begin shipping the first volume of Pathfinder to subscribers!

Because you elected to receive Pathfinder in lieu of your remaining subscription credit, you'll be among the first to receive that first volume, and we appreciate your willingness to give it a try! We're confident that you'll be pleased with your choice.

We also wanted to let you know that your opportunity to become a full-fledged Pathfinder Charter Subscriber is about to end. In order to become a Charter Subscriber, you must sign up for an ongoing month-to-month subscription to Pathfinder before Monday, August 13. (Note that just transitioning issues from Dragon or Dungeon does not get you Charter Subscriber status—you must sign up for an ongoing subscription to qualify.)

Charter Subscribers get two perks that other subscribers don't: a nifty "Charter Subscriber" tag next to their name on our messageboards, and a FREE print copy of the Player's Guide to Rise of the Runelords, which would be shipped along with your copy of Pathfinder 1 next week.

We'd like to thank you again for trying out Pathfinder. We know that Dragon and Dungeon magazines hold a special place for a lot of people, and we believe that Pathfinder won't disappoint. When you get your copy of the first volume, please let us know what you think about it on the paizo.com messageboards!

If you have any questions or concerns, about Pathfinder or anything else, please let us know.

Sincerely,

Customer Service
Paizo Publishing, LLC
2700 Richards Rd Ste 201
Bellevue, WA 98005-4200

Phone: (425) 289-0060
Fax: (425) 289-0073
Email: customer.service@paizo.com

Your copy of the e-mail went out at 10:59:24 AM. I'm sorry that you feel we didn't do enough to get the word to you, but we did the best we could (without being potentially annoying).

Liberty's Edge

Gary Teter wrote:
Lisa Stevens wrote:
If I remember correctly, there is only about 250 Charter Subscribers right now.

That's how many charter superscribers we have (and actually the number's a bit higher).

The number of charter subscribers is in the thousands.

Now I'm curious: what are the numbers for each subscription?

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Vic Wertz wrote:

Also, I checked our correspondence records, and on August 7, 2007, we sent you (and thousands of other people who had chosen to transition to Pathfinder but hadn't yet signed up for an ongoing subscription) the following e-mail:

(snip)

That actually explains a lot.

On August 7th 2007 I was camping in a field in Western Pennsylvania with ~12,000 other people.

That message must have gotten missed in the post-Pennsic email skim & flush.

Paizo Employee Director of Brand Strategy

[Insert Neat Username Here] wrote:
Gary Teter wrote:
Lisa Stevens wrote:
If I remember correctly, there is only about 250 Charter Subscribers right now.

That's how many charter superscribers we have (and actually the number's a bit higher).

The number of charter subscribers is in the thousands.

Now I'm curious: what are the numbers for each subscription?

I don't think you'll ever find that out unless Paizo hires you or you have mad illegal hacking skillz.

Paizo Employee Chief Technical Officer

[Insert Neat Username Here] wrote:
Gary Teter wrote:
Lisa Stevens wrote:
If I remember correctly, there is only about 250 Charter Subscribers right now.

That's how many charter superscribers we have (and actually the number's a bit higher).

The number of charter subscribers is in the thousands.

Now I'm curious: what are the numbers for each subscription?

We don't usually share specifics such as that.

Community / Forums / Paizo / Website Feedback / Sales tip All Messageboards

Want to post a reply? Sign in.
Recent threads in Website Feedback