How does tracking work in the new store? I have two orders that shipped, but I'm unsure where to go to find tracking info. I don't see it in the orders page and I'm not sure where else it would be.
I've had two orders shipped with the new store. None of them gave me tracking information from Paizo.
The first one, I received from UPS directly, and I believe only because I'd signed up for UPS My Choice, which notifies me when a package from them is shipped to my address (FedEx has a similar service).
The second order was this most recent subscription. That was sent via USPS. I didn't receive any info about that one after it was placed by Paizo on Nov. 24th until it was delivered on Dec. 6th, despite it having a tracking number.
It is frustrating to finally have order tracking, but no way to actually track the orders from the store site.
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I have the same issue too. My subscription for November has been shipped, but apart from consulting customer service, I have no other way to obtain the logistics tracking information. Although I don't want to sound overly pessimistic, the truth is that tracking has become even more difficult than before. The new website is far from a satisfactory piece of work. If this situation continues, I will carefully consider whether to continue my subscription.