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So, I have an order that I need help with after a bank card was stolen. I sent an email into customer service stating the problem.
While researching it myself, I figured I could potentially proactively help myself by removing the stolen payment method. Low and behold, there currently isn't a way for me to delete old payment methods. Heck, it has two cards from years ago.
So, then I figured I'd post in the customer services forums to see if maybe I'm missing something. That's when I noticed I can't even make a post in the customer service forums.
Does anyone have suggestions, or in other words, what do?
You can't post in the CS forums for the same reason nobody has, for at least a year now: customer service issues are now resolved through email.
If you scroll to the bottom of any paizo.com webpage you will find the Contact Us link. That should get you going in the right direction.
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For now, please use email. We are working ensure that customers can easily reach us through their preferred methods of contact this year.