Error Messages when downloading PDFs listed

[OkamiRyu92]

Hey Paizo, I sent an Email but wanted to make sure that others see this as well.

There seems to be error messages around the following PDFs that are apart of the HUMBLE RPG BOOK BUNDLE: PATHFINDER FIRST EDITION CHARACTER OPTIONS FROM PAIZO INC.
on Humble bundle (Link: https://www.humblebundle.com/downloads?key=T7PNPKEzxd6W3bry)

I purchased the largest bundle and used all my keys like I was supposed to, and now I cannot access the following PDFs

player character folio
Pathfinder Player Companion: heroes of golarion
Pathfinder Player Companion: heroes of the darklands
Pathfinder Player Companion: heroes of the high court
Pathfinder Player Companion: heroes of the streets
Pathfinder Player Companion: wilderness origins
Pathfinder Player Companion: heroes of the wild

The other items that come with the downloads seem to work but these that shows I downloaded before "sun mar 13th 2022" are now saying there is the following error

<Code>AccessDenied</Code>
<Message>Access Denied</Message>

Looking to see how to resolve this error?

[Brian Bauman]

Hello, OkamiRyu92,

Personalized downloads are stored for one week, after which they must be generated again. Unfortunately, there's a bug in our caching layer that causes the link on the downloads page to stick around for longer than that - but it's a link to a file that no longer exists, which is why you're getting the Access Denied error.

The workaround is both reliable and simple - if you click the "Having trouble downloading this file?" link immediately below the download link that isn't working, it will force the PDF to be regenerated for you, and the download link will start working again after the personalization process completes.

[OkamiRyu92]

Brian Bauman wrote:

Hello, OkamiRyu92,

Personalized downloads are stored for one week, after which they must be generated again. Unfortunately, there's a bug in our caching layer that causes the link on the downloads page to stick around for longer than that - but it's a link to a file that no longer exists, which is why you're getting the Access Denied error.

The workaround is both reliable and simple - if you click the "Having trouble downloading this file?" link immediately below the download link that isn't working, it will force the PDF to be regenerated for you, and the download link will start working again after the personalization process completes.

Thanks, was wondering why it was having this issue. I didn't see anything on the FAQs about how to fix it.

Thanks for the help!