Hi Paizo folks,
This order says it was shipped February 2nd, and was transferred to USPS on February 5th. But it never arrived. Is there anything I can do to try to figure out what happened to it?
Customer Service Representative
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Hi Porridge,
I'm seeing the same information on my end and no updates since February 5th. It's a shot in the dark because they don't necessarily have any more information, but have you tried contacting USPS?
I'd double check with them to be on the safe side (given all the shipping delays we've been seeing), but let me know if they're unable to give you any more information and I can get a replacement sent out!
| 1 person marked this as a favorite. |
Hi Paizo folks,
This order says it was shipped February 2nd, and was transferred to USPS on February 5th. But it never arrived. Is there anything I can do to try to figure out what happened to it?
Hi!
I am so sorry your order hasn't arrived yet! I went ahead and set up a replacement to be shipped with your next subscription order. If you need it sooner, please let me know and I will gladly get that set up for you. Please let me know if I can assist you further :)
Hi Paizo folks,
This order says it was shipped February 2nd, and was transferred to USPS on February 5th. But it never arrived. Is there anything I can do to try to figure out what happened to it?
Hi!
I am so sorry your order hasn't arrived yet! I went ahead and set up a replacement to be shipped with your next subscription order. If you need it sooner, please let me know and I will gladly get that set up for you. Please let me know if I can assist you further :)
Thank you! I appreciate it. (And I don’t envy you having to deal with all the headaches arising from the USPS budget cuts.)