Open forum ticket since Nov 9th with no updates from CS

[Ap0th1x]

Hey Paizo folks, I've had an open forum ticket since Nov 9th with no updates from CS. I've also sent an email to CS about the issue. I understand the backlog you guys are facing, but I also see tons of more recent issues/posts that are being addressed and completed. Did my ticket/issue get skipped, are tickets not being addressed in a oldest to newest order?

[wildweasel]

They definitely are not, my post from Nov 3rd regarding a mispacked item in my order still hasn't been addressed.

[Logan Harper She/Her]

Ap0th1x wrote:

Hey Paizo folks, I've had an open forum ticket since Nov 9th with no updates from CS. I've also sent an email to CS about the issue. I understand the backlog you guys are facing, but I also see tons of more recent issues/posts that are being addressed and completed. Did my ticket/issue get skipped, are tickets not being addressed in a oldest to newest order?

Hi Ap0th1x!

I responded to your original forum ticket :)