
NielsenE |

My Pathfinder AP # 154: Siege of Dinosaurs (Extinction Curse 4 of 6) physical copy arrived yesterday (this month's subscription shipment) and looks like it was misprinted.
It has pages:
1-64, then 49-64 a second time, then 81-end
Completely missing 65-80.
Looks like a signature (16 page chunk) got deleted & the preceding one doubled.
The digital copy is correct.
Is there a procedure for mailing in a photo/documentation of the problem and getting a replacement? Do I need to ship the book back to y'all? Haven't seen other reports yet so I don't know if this is a one-off or a wide spread problem.
Thanks!

NielsenE |

Given that people are bumping this thread, (which pushes it back to the back of the queue), I've also sent in an email on Apr 26th if it helps CS close both the email and CS thread when they get to the first of them.

Joan H. Customer Service Representative |
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Hi folks,
Please go ahead and email customer service with a photo of adjacent pages that are not in order, and we'll have replacement books set up for you. Just let us know in your message whether you'd like you book to ship out now or if it can wait until your May subscription order!
Thanks for your patience!