November subscription shipping


Customer Service


Hi Paizo people

My november subscription has spawned and been split into five packages.

I realise that is sometimes the best solution, but it is somewhat unusual down here. Would you mind looking into it for me just to be sure it actually is the cheapest method?

Thanks
Steve


[rant]Ecology! Cost! Carbon Footprint![/rant]

Had the same problem. Talked to Sam. They're really doing their best.

Rant edited.

*sigh*


CrystalSeas wrote:

[rant]Ecology! Cost! Carbon Footprint![/rant]

Had the same problem. Talked to Sam. They're really doing their best.

Rant edited.

*sigh*

Yeah, I suspect me choosing “cheapest method” is the problem, but previously it has turned out to be a glitch and combining them all was actually better (both fiscally and ecologically).

This isn’t a massive order and it’s weird to think five smaller packages is ever going to be cheaper than one medium package - especially internationally.


Always worth a phone call.

Customer Service Representative

Hello Steve,

The shipping method "Standard Postal Delivery" is one which I regularly see ships items in multiple smaller packages for cheaper than other methods could ship it all in one package. When you see multiple packages under that shipping method, its usually intentional as the cheapest shipping method. Mail Innovations International is usually extremely close in price. In this instance it was less than a dollar more expensive, and tends to ship things in one package most often. If you'd prefer one package on the regular for the cheapest available price, I recommend setting the default shipping method to Mail Innovations International.


Hmmm, okay. Thanks, Sam. That's counterintuitive but interesting. I tend to vacillate between "fast as possible" and "cheap as possible" - Mail Innovations International sounds like the better option for cheap (at least in months like this one).

Cheers

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