PFS & SFS complimentary subscriptions missing.

[Stannis]

Hello,
I've tried a few different approaches to getting some attention on my missing complimentary subscriptions for a few weeks. Can someone from Customer Service please take a look at my account. I have yet to receive any scenarios since the changes with subscriptions were implemented.

Thank you

[Howman]

Called customer service and Diego was very helpful. Thank you!

[Sam Phelan]

Hello Stannis,

I'm glad Diego was able to get this resolved for you! We are still looking into the underlying issue with these scenarios, so please let us know if you have any ongoing scenario issues. Thank you!