Hi Paizo tech people (accounting people, maybe?)
My subscription order is throwing up some odd results regarding Australian GST. It should be ten percent of the price (and if the price is discounted, the GST should be calculated on the discounted price). There is a zero cost replacement set of promo cards, but since they were intended to be included with last month’s order (and GST was paid on that) it shouldn’t factor in here. The freight situation in the legislation is complicated, but in your case I’m pretty sure it should be totally exempt.
Any light you can shed would be appreciated. (I’m especially curious if you’re numbers turn out to be correct!)
Grrr... *your numbers.
I had a look back and there was a similar discrepancy in June. The other orders going back to February seem fine.
The first confirmation email I got was consistent, but I then changed my shipping method and added another item through CS magic. Perhaps the GST isn’t recalculating when freight is adjusted like that? (Fwiw, I’m surprised the freight component is GST-able).
I don’t remember if my shipping method was tweaked in June.
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Cool. Thanks.
Also - forget about the freight comments above. Freight charges in your situation (to customers) should also attract GST. I got confused. :/
I spoke to Sam about this today. Looks like your system has found a way to fix it once the charge settled. However, it still looks weird from the customer side.
One of the Australian regulations (I presume this is the same for Overseas suppliers) is that the amount of GST be clearly displayed on the invoice - it doesn't show me the right amount on my confirmation, although the charge has been calculated correctly, which is what matters.
Granted, the chance of the ATO enforcing a cosmetic glitch or even of them noticing is negligible (and if they do, they'd just ask you to fix it). I just mention it in case you have more than one worrywart accountants buying things from you in Australia.