Order 4577387


Customer Service


Some of the pawns that were sent to me have cracks running across them, is it possible to get these replaced?

Customer Service Representative

Hello Brawldennis,

We should be able to replace those for you. Please send pictures of the bad pawns to customer.service@paizo.com and we can get it taken care of.


Diego Valdez wrote:

Hello Brawldennis,

We should be able to replace those for you. Please send pictures of the bad pawns to customer.service@paizo.com and we can get it taken care of.

I've sent the mail with the pictures a couple of weeks ago, but I haven't had a reply yet.


I received a package, but only one of the replacement sheets was in there. I'm still missing the one with the huge creatures


Hey, any updates about this?


Diego Valdez wrote:

Hello Brawldennis,

We should be able to replace those for you. Please send pictures of the bad pawns to customer.service@paizo.com and we can get it taken care of.

It's been nearly 2 months since I've had a reply, this is terrible service. Please send a response or I'll do a chargeback on the purchase

Customer Service Representative

Hello Brawldennis,

I'm sorry we missed your posts and that only one of the replacement sheets you needed were in there. I'll grab the one for the large creatures and send that one out as well. I'll have a confirmation email for the replacement sent to you shortly.

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