Put subscriptions on hold for a bit.

[Plaag]

Just so you don't keep trying to put my last order through and having it denied, could you put my subscriptions on hold for a bit. The credit card you are trying to use for the order is no longer valid and it will be a bit before a new one and the issues tied to it are resolved.

Thanks,
ShaneG.

[Sam Phelan]

Hello Plaag,

I have suspended your subscriptions. Please let us know when you are ready to resume the subscription and if you need any assistance updating your payment method. If you have any questions or concerns, please let us know. Thank you!

[Plaag]

I am ready to resume subscriptions. Now I just have to check and see what card(s) I have to remove.

Edit: I might need help updating the payment method as I don't see one I put on there now.

Thanks,
ShaneG.

[Diego Valdez]

Hello Plaag,

I have reinstated your subscription. The items that came out while it was suspended are currently in your sidecart. So they will ship out with the next subscription order. If you'd like them to go out right away we can do that.

I can help you with the payment method. I just need to know which card you are trying to use. You can send me an email with the last four of the card you want to use if it is already on your account. Otherwise we can add it for you if you give us a call at 420-250-0800 between 10am and 5pm pacific time, Monday through Friday.