PACG Ultimate Combat Add-On Deck Email


Customer Service


Hey Paizo CS-Team,

Today I received said email about the PACG UC Add-On Deck and it said I would be a subscriber to the PACG Class Deck.

Well, I never subscribed to anything PACG, as far as I remember, and my account reflects that, as far as I can see.

Though I don't much mind such emails informing me of products that aren't part of a subscription, this one addressed me as if I would have such a subscription.

Please check your database on why I (and probably many others?) was sent said email.

Thanks,
Franz

Grand Lodge Contributor

Yep. I got the same email. Presumably it's gone to subscribers of other lines in error.


Yep, I got the same mail as well.

Liberty's Edge

1 person marked this as a favorite.

Hello I got the e-mail as well, can someone from Paizo confirm we aren't going to get charged for "Pathfinder Adventure Card Game Class Decks" that we didn't order - please.


Hi, I got the email as well, and since I live in the UK trying to ship cards to me is going to be painfully expensive.
I assume that this is just a techie blunder.

Dark Archive

I also got the same email.


I got the same email, and checking my "My Subscriptions" page states that I am not a PACG Class Decks subscriber.

Liberty's Edge

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

Likewise. I haven't subscribed to any of the Card Game but was briefly a cards subscriber.

Dark Archive

Got the same email - seems like a trend. I am not, nor have I ever been a member of the comm... I mean Adventure Card Game subscriber.


I got the e-mail as well. Like someone else said, it looks like maybe it went out to all subscriber lines in error.


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

Yes, I received the same e-mail, even though I am not a subscriber of anything card related (at least, not that I'm aware of).

Dark Archive

i got the email
i DON'T want the cards


Got the e-mail, not a card subscriber and never will be. Don't want the cards.


I received the same e-mail, came here to ask about it, and see that I'm not the only one. Not a cards subscriber.

Dark Archive

I also received the same email, and never subscribed to the PACG. Please confirm this was sent by mistake. Thanks.

Lantern Lodge Customer Service Manager

I believe there should be a follow up that will be sent out at some point today letting folks know that the email was only supposed to be for Class deck subscribers. We've got a couple of fish to fry before that will go out so I can't give an eta on that follow up email.

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